Note fondée sur 321 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
The management and staff are very polite professional, and go above the minimum to ensure their guests are taken care of
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jon,Thank you for your kind feedback. We're delighted to hear that our management and staff provided you with exceptional service, going above and beyond to ensure your comfort. It’s always our goal to offer a professional and welcoming experience, and we’re pleased that this was reflected in your stay. We look forward to the opportunity to welcome you back in the future.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joseph,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
par un voyageur
Publié le 13 août 2024 sur Expedia
I could not take a bath. The faucet function would not work on the tub. It has the old three handle style so even if you pulled up on the lever on the actual faucet it didn't matter. The sink was obviously not cleaned, it had hair all over in it. The toilet was dirty. The toilet tank lid was super dirty. The bathroom in general was super gross. But I didn't complain because it was later at night and I didn't want to change rooms. I feel the bedding was clean though. The carpet needs to be cleaned. The room I stayed at the weekend before the carpet was sticky. I stayed there two weekends in a row. first room I had was 258 I believe. The room this time was room 128. The receptacles by the bed are worn out too. But overall my biggest complaint was not being able to take a bath. I'm not sure house housekeeping didn't see all the hair in the sink and the toilet being dirty. But i cleaned that up myself. I
Commentaires de Gestion de l’hôtel
14 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Josh,It’s concerning to hear about the issues you encountered during your stay. I apologize for the inconvenience caused by the faucet, cleanliness, and worn-out fixtures. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Travis,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
par un voyageur
Publié le 8 août 2024 sur Expedia
There was places to eat 4 minute drive fron the property.
Commentaires de Gestion de l’hôtel
10 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Chris,Thank you for the positive rating. We are glad you enjoyed the convenient dining options nearby. If there’s anything we can do to enhance your next stay, please let us know. We look forward to welcoming you back.
par un voyageur
Publié le 7 août 2024 sur Expedia
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Commentaires de Gestion de l’hôtel
10 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Yajaira,We are absolutely delighted by your stellar rating! Your glowing feedback truly brightens our day. We eagerly anticipate the pleasure of hosting you again in the near future!
par un voyageur
Publié le 5 août 2024 sur Expedia
Nice and clean.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It’s great to hear that you found our hotel nice and clean. Thank you for your feedback, and we look forward to welcoming you back soon.
par un voyageur
Don’t expect too much
Publié le 4 août 2024 sur HotelsGiven a room on 2nd floor. Piled luggage on cart & then told there was no elevator!! No offer to help with bags at all.
In room, TV, phone not working. Came to fix & only partially working. Phone still not working.
Had to go back to front desk to ask for a hair dryer.
We just expected a different experience from a Wyndham hotel.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jill,We are sorry to hear about your disappointing experience. Your feedback is crucial, and we take it seriously. Rest assured, we'll address these issues promptly to restore the quality and comfort that you expect from us. We appreciate your feedback and hope to regain your trust on your next visit.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Muy bueno
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Juan,It's great to hear that you enjoyed your stay with us. Our priority is to ensure that our guests have a pleasant experience, and we're delighted to have met that objective.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Property is showing its age. Manager assisted us upon initial checkin after key card would not open door. We’re moved next door because could not get in room. This second room was dirty. Minor repairs obviously had been done - dust coated everything and ceiling/wall debris all over floor. Also no tv remote. Mgr determined original room door lock just needs new batteries. Then we got resssigned to first room.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dennis,We are sorry for the issues with the key card and the cleanliness of the second room. Your comments about the minor repairs and lack of a TV remote have been noted. We appreciate your patience as our manager worked to resolve the door lock issue. Your feedback is valuable, and we will use it to improve our guest experience. Thank you for bringing these matters to our attention.
