Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kelley,We're thrilled to hear you had a pleasant stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 24 sept. 2024
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kaye,We appreciate you choosing our hotel for your stay! Please do not hesitate to reach out to us with any feedback you may have so we can ensure your future experiences are even better.
par un voyageur
Publié le 14 sept. 2024
The hotel was great the desk lady was crabby but maybe because the people ahead of us were hard to deal with. The worst part was there were 37 trucks with trailers taking up multiple parking spots and grills and coolers taking up more spots so when I arrived back for the night I had to park far away and blocking in a truck and trailer
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lee, We appreciate your feedback on your recent stay with us. We apologize for any inconvenience experienced regarding the parking situation. Your comments will be shared with the team for further improvement. Should you have any further concerns, please do not hesitate to reach out to our management directly for assistance.
par un voyageur
Publié le 21 août 2024 sur Hotels
It had a wierd smell, like insense that indians burn, hirt my eyes. Hallways havent been vaccummed in a long time. Air conditioning dodnt work well. We had to clean the dorty filters to make it work somewhat decent.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and regret to hear about your experience. We will pass your comments to our housekeeping and maintenance teams for further review. Ensuring a comfortable stay is our priority, so your concerns are taken seriously. We hope you will consider staying with us again in the future.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Giselle,We are sorry to hear that your experience did not meet your expectations. Please reach out to us with any feedback you may have so we can address any issues.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Nancy,We are thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Heather,We're glad to hear you had a positive experience during your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another pleasant stay!
par un voyageur
Publié le 19 août 2024 sur Expedia
Aride from the older mattresses, the staff and facility are outstanding
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Jon, We appreciate your positive feedback on our exceptional staff and facilities. Guest satisfaction is a top priority for us, and we value your input to enhance future experiences. Should you have any further comments or suggestions, please don't hesitate to reach out to us.
par un voyageur
Nice but needs second working elevator
Publié le 18 août 2024 sur HotelsThe Room was clean and nice. The check in staff was pleasant. Biggest frustration was only one elevator worked, the other was shut down. Wait times to move up to any higher level floor was crazy long and the elevator was always full of people. Due to the elevator next to the pool being out of service, the floor to the elevator was always wet. The stairs next to the working elevator do not lead to the lobby but to an outside service door, which caused frustration after descending 7 flights of stairs.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Adam, We are glad to hear you appreciated our clean rooms and pleasant check-in staff. We apologize for the inconvenience caused by the out-of-service elevator next to the pool, which led to wet floors and increased wait times. We appreciate your feedback regarding the stairwell, and we will review this matter internally for improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Jenna,We're delighted to hear you enjoyed your stay with us! If you have any further comments to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
