Note fondée sur 1 527 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Très bien
Publié le 6 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
8 mai 2023 par Customer Care Team, Gestion de l’hôtel
Dear Geraldine, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at BridgePointe Inn and Suites, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team
par un voyageur
Publié le 23 août 2024 sur Hotels
Room wasn't very clean, customer service skills are lacking. Asked a question for front desk clerk and she wouldn't even look up at me when she answered. Just stayed on her phone. Breakfast was horrible. Sausage was rubbery because they heat it up in the microwave.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 22 août 2024 sur Expedia
Guess we were not as impressed and others!! But it had what we needed for a night stay.
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Donna, Thank you for sharing your experience. We’re sorry to hear that your stay did not fully impress you, but we’re glad to know that it met your needs for a one-night stay. If there are specific aspects where you think we could improve, we’d love to hear your suggestions. Your feedback helps us enhance our guest experience, and we hope to provide a more satisfying stay in the future.Best Regards,Customer Care Team
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Staff Friendly, Nice Stay
Publié le 21 août 2024 sur HotelsStaff were very friendly and helpful when trying to find a restaurant. Easy check-in, rooms clean, comfortable and parking was convenient. We will stay again when in the area.
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Lenora, thank you for your kind words! We're glad to hear that our staff could assist with your dining plans and that you found the check-in process smooth. It's great to know you enjoyed the clean, comfortable rooms and convenient parking. We look forward to welcoming you back on your next visit!Best Regards,Customer Care Team
par un voyageur
Publié le 21 août 2024 sur Expedia
Great breakfast
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Ashley, thank you for your kind words! We’re thrilled to hear that you enjoyed the breakfast. If you have any other feedback or need anything else during your stay, please don’t hesitate to let us know. We look forward to welcoming you back!Best Regards,Customer Care Team
par un voyageur
Publié le 21 août 2024 sur Expedia
Property was basic, which was all i needed.
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Dianne, thank you for your feedback! We're pleased to hear that the basic amenities met your needs. If you have any suggestions for how we can enhance your experience further, please let us know. We hope to have the opportunity to welcome you back soon!Best Regards,Customer Care Team
par un voyageur
Publié le 19 août 2024 sur Expedia
It was hard to get to but it was clean and safe
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Joan, thank you for your feedback. We're glad to hear that you found our hotel clean and safe. However, we apologize for any difficulty you had with finding us and will review our directions to ensure they're clearer for future guests. We appreciate your comments and hope to welcome you back for a smoother experience next time.Best Regards,Customer Care Team
