Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Les tâches sur la literie
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Christine,Thank you for your feedback. We sincerely apologize for the stains on the bedding. Please rest assured that your feedback will be shared with our housekeeping team to address the issue and prevent it from happening again in the future. Your satisfaction is important to us, and we appreciate your understanding. Hope you will visit again.Sincerely, Hotel Manager
par un voyageur de Mirabel
Publié le 24 mars 2020 sur Expedia
Bien situé ,personnel accueillant, belle grande chambre propre avec mur vitré offrant un beau panorama sur la ville.
Very nice place ,personnal very friendly ,very nice and clean room with a glass wall offer you a great view
Commentaires de Gestion de l’hôtel
25 mars 2020 par GM, Gestion de l’hôtel
Thank you for the kind words please stop by again. I will share your good news with our staff.
par un voyageur
Publié le 3 nov. 2024
Centrally located
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Mario Mandolfo, Gestion de l’hôtel
Thank you .
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The door to our room was broken and would not shut. The public bathroom had doors missing on the stalls. The entire building was dirty!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We sincerely apologize for the issues you encountered during your stay. It's unacceptable for the room door and public restroom to be in such a condition, and we understand how frustrating that must have been. Please know that we are addressing these maintenance and cleanliness issues to ensure a better experience for future guests. We appreciate your feedback and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Michelle,Thanks for your visit to our hotel. Please say more about your stay, if we missed any mark in hospitality, looking at the rating of only 6-star. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Elizabeth,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Very overcrowded, busy lobby with patrons? Not sure they were guests. Beer cans & trash everywhere. Dilapidated run down rooms, pain peeling in hallways.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Stefanie,We sincerely apologize for the overcrowding and cleanliness issues you encountered during your stay. It's concerning to hear about the condition of the property, and we appreciate your feedback as it helps us identify areas for improvement. We are committed to enhancing our guests' experience and will address these concerns with our team. We hope you’ll give us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Internet and cable issue during stay was the only problem
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Brandon,Thank you for your feedback. We’re glad to hear you enjoyed your stay overall, though we apologize for the internet and cable issues you experienced. We appreciate you bringing this to our attention, and we’re working to ensure these services are reliable for all our guests. We hope to welcome you back for a seamless experience next time.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Older motel. Needs work. Our toilet never shut off and when flushed made a terrible noise and dripped water near the shut-off valve. We had family in the adjoining room and they had no hot water.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Cindy,Thank you for sharing your experience. We’re sorry to hear about the issues you encountered with the toilet and the hot water in the adjoining room. We appreciate your feedback, as it helps us identify areas for improvement. Our maintenance team will be notified to address these concerns promptly. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the 10 out of 10 rating! We're thrilled to hear that you had a fantastic stay. Your support means a lot to us, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
