Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 avr. 2022 sur Expedia
par un voyageur
Publié le 14 mars 2022 sur Expedia
We had two different rooms with broken security features - in one, the lock had been knocked off the wall (looked like the door was kicked in from the hallway), and in the second the peephole was MISSING from the door. There was just an open hole that you easily see into the room. No thanks.
par un voyageur
Publié le 23 oct. 2021 sur Expedia
The overgrown weeds and broken up sidewalks made the place look very dumpy. We had requested a patio room, and the pool area and windows were really dirty. The bathroom had a sticky film which we weren’t sure of what it was. The property has really gone downhill since we had stayed there 2 years ago. Very sad shape.
The pool was closed and there was no breakfast available. We were told this when we checked in. So we had to spend $$$ on breakfast that hadn’t planned on.
We did have a comfortable bed and quiet nights sleep.
Don’t think we’ll be back.
Commentaires de Gestion de l’hôtel
23 oct. 2021 par Manager, Gestion de l’hôtel
Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
par un voyageur
FILTHY hotel - Would not recommend!
Publié le 18 oct. 2021 sur HotelsI would not recommend staying in this hotel. It was very dirty, hallways smelled like pot and smoke even though it was advertised as a non-smoking room, there were spider webs in the corners of the room on the ceiling, the comforter was stained, the towels were dingy and the bathtub looked like it hadn't been cleaned in a long time. If I hadn't already unloaded my things and been exhausted from a five hour drive and visit in the hospital with my ill father I would have left. PLEASE TAKE CARE OF YOUR ROOMS!! This was so disappointing!
Commentaires de Gestion de l’hôtel
19 oct. 2021 par Manager, Gestion de l’hôtel
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,
par un voyageur
Publié le 18 oct. 2021 sur Expedia
Esta muy sucio habian pelos en la cama habian manchas en las colchas hay animales creo que son cucarachas la persona de escritorio mu amargada
Commentaires de Gestion de l’hôtel
19 oct. 2021 par Manager, Gestion de l’hôtel
Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you will return so that we can provide you an even superior experience.
par un voyageur
Publié le 16 oct. 2021 sur Hotels
Clean hotel, quiet neighborhood, staff were very friendly and helpful.
We would definitely stay here again!
Commentaires de Gestion de l’hôtel
16 oct. 2021 par Manager, Gestion de l’hôtel
Thank you for your valuable opinion regarding our staff. We hope to see you again in the future.
par un voyageur
Customer service in need of improvement
Publié le 15 oct. 2021 sur HotelsGentleman at the front desk was so busy playing on his phone that he couldn’t even put it down while checking us in. Very rude and unprofessional.
Commentaires de Gestion de l’hôtel
17 oct. 2021 par Manager, Gestion de l’hôtel
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
par un voyageur
Publié le 11 oct. 2021 sur Expedia
Went here since the breakfast was accepted at my last stay. This stay was much worse, no WiFi, no breakfast, back door lock broken, damage all over the room I was in, no parking due to parking lot being resealed. Won’t be returning to this one again.
Commentaires de Gestion de l’hôtel
13 oct. 2021 par Manager, Gestion de l’hôtel
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Not recommended
Publié le 11 oct. 2021 sur HotelsThe lawn had not been mowed for several weeks, the two bedside lamps did not work and the stool squealed like a pig when flushed. The desk attendant never cracked a smile nor was friendly in any way.
Commentaires de Gestion de l’hôtel
11 oct. 2021 par Manager, Gestion de l’hôtel
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 11 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2021 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,
