Note fondée sur 812 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Celebrators
Publié le 6 oct. 2024 sur HotelsCelebrating our Anniversary so we did a staycation. Great place to celebrate. Very clean, hotel staff very kind and professional. Love the bar, very convenient. Also, the restaurant very good. We love the feel of this hotel!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Lea,We are thrilled to hear that you chose to spend your anniversary with us. Thank you for your feedback and for highlighting the clean room and friendly staff. It is great to hear that the restaurant and bar were to your liking and we look forward to welcoming you back again for another amazing celebration.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Has the nicest staff. But nothing gets done. The bathroom sink stopper was broken. Told the front desk, nicely replied that it’ll be fixed. Nothing happened. Pull the stopper out so that housekeeper can see it. Three days passed it’s totally ignored. There no water heater/coffee maker. A bottle of smart water got charged twice total $12. There are other things went wrong too.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Zhen,Thank you for sharing your experience with us. We’re glad you found our team friendly, but it’s disappointing to learn that the maintenance issues you reported were not addressed in a timely manner. Please know that we are currently working on refreshing our guest rooms and enhancing our services. We genuinely appreciate your feedback, as it allows us to seize the opportunity for improvement. Your comfort is important to us, and we hope to welcome you back for a more seamless stay!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Robes look and feel cheap, lack of shelving for suit cases to sit on, and quality of double doors and other things in the room.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Chester, Thank you for your feedback. We regret to hear that your experience did not meet your expectations. Your comments are valuable to us as we work to improve our guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We had a very nice stay
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Wonderful!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Julianne,Thank you for your perfect rating! It's awesome to hear your stay here at Kimpton Cottonwood Hotel was so wonderful, and we hope to welcome you back soon for another great experience.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
