Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024
No hair dryer
No shampoo
No making beds or cleaning room
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marco, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 2 oct. 2024
The a/c was great and the beds were comfortable. The linen was definitely sketchy but not terrible. Floors and walls needed a good cleaning. The elevator and halls were clean. The hotel had a very dirty, odd smell throughout
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Timothy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
par un voyageur
Publié le 2 oct. 2024
There was a wierd smell throughout the entire hotel. It smelled dirty and unpleasant. The room was clean for rhe most part. The linen was subpar with odd stains and weird discoloration. The beds were comfortable and a/c was great!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Timothy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The sheets were dirty but the ppl at desk were all nice
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brandi,Thank you for the perfect rating!Lilith#Team6
