Note fondée sur 717 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
2,6 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Orford
Publié le 11 mai 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
14 mai 2024 par Manager, Gestion de l’hôtel
Hello Jacques, We appreciate you sharing feedback regarding your recent stay with us. We value all comments as they help us improve our services for future guests. Should you wish to discuss your experience further, please don't hesitate to contact our management team. Your input is essential to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Kelly,Thanks for choosing to stay with us. To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Angelic, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Rooms were clean, but no microwave in rooms which was inconvenient, having to walk downstairs any time we needed to warm up food during our 7 day stay. Not many towels in room, but staff was accommodating and provided towels and toilet paper as needed. No elevator and I didn’t see a pool even tho the listing states indoor heated pool. not fancy but was a quiet location, clean rooms, easy parking, staff overall friendly & helpful.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We appreciate your feedback on the cleanliness and service provided during your stay. We apologize for any inconvenience regarding the lack of a microwave in your room and the limited towels available. Please note, we always strive to assist with guest requests promptly. We regret any confusion regarding the amenities and will look into the discrepancies you mentioned. Thank you for recognizing our staff's efforts and the calm atmosphere of our location.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello erin,We're disappointed to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback so we can address your concerns and ensure a better experience next time.
par un voyageur
Publié le 6 août 2024 sur Expedia
Tucked into a light industrial area, you don't stay here for the view. The water pressure in the shower was very low, and I did not like the very cool-colored LED room lighting. That said, the room and hallways were clean, I loved the non-carpeted room floor, having a microwave and refrigerator, the duvet cover print was really appealing, and there was a vacant lot next door for my dog. I would absolutely stay there again.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello DAVID,We appreciate your detailed feedback on your recent stay with us. We're thrilled to hear you found the room clean, enjoyed the amenities such as the microwave and refrigerator, and that your furry friend had a comfortable spot nearby. Your comments are valuable to us as we strive to enhance our guests' experiences. Thank you for considering a return stay with us.
par un voyageur
Publié le 5 août 2024 sur Expedia
Only thing that made it a "bad experience" is the floors in the room were dirty. Couldn't walk barefoot without the bottom of my feet turning almost completely black.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Stephanie, We appreciate your feedback regarding the cleanliness of the floors in your room. We encourage guests to reach out directly to our management team with any concerns to ensure swift resolution and maintain the high standards we strive for.
par un voyageur
Publié le 5 août 2024 sur Expedia
I arrived early and the receptionist allowed me to check in early. My room was very spacious but the door to the bathroom had all these rust/brown spots all over the door and trim. The only drawback to this Motel 6 is the fact it has no elevator. But the receptionist was amazing! A Customer Service.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Gregory,Thank you for sharing your feedback with us. We are glad to hear you appreciated our early check-in policy and spacious rooms. We will address the concerns you raised about the room's bathroom door promptly. Our staff takes pride in providing exceptional customer service to all our guests. Your comments are valuable for our continuous improvement efforts.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,We're glad to hear you enjoyed your stay with us! We hope to welcome you back soon for an even more memorable experience.
par un voyageur
Publié le 2 août 2024 sur Hotels
Everything was adequate.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Steve,We appreciate your feedback and are glad you found your stay satisfactory. Your opinion helps us improve. Thank you for choosing to stay with us.
