Note fondée sur 571 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
66 % des clients le recommandent
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 28 oct. 2023 sur Expedia
Outdated, beds ok
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Manager, Gestion de l’hôtel
Hello Marie,Thank you for your feedback. We're sorry to hear that the hotel's decor did not meet your expectations. We appreciate your comments on the comfort of the beds.
1 sur 5
par un voyageur

Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lance, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with more details about your stay so we can address any concerns you may have.
4 sur 5
par un voyageur

Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello KAYLA, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 sur 5
par un voyageur

Publié le 15 oct. 2024 sur Expedia
Well, you get what you pay for. It is rated 2 stars because it's not kept up all that well. I think the staff is nice and polite as they can be but just kind of dirty and grimey in corners and such.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We appreciate your feedback and will share your observations with our team for improvement. Our staff's friendliness is a priority, and we are vigilant about cleanliness standards. Your input helps us enhance the guest experience.
4 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Expedia
Overall it was a good experience. The downside is that there was mold in the bathroom. There are people who have mold allergies so please be mindful of that.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Diana, We appreciate your feedback and are pleased to hear you had a positive experience overall. We have noted your comments regarding the bathroom and will address this matter accordingly. Your comfort and well-being are of utmost importance to us, and we strive to create a pleasant environment for all our guests.
4 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Small pool
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Greg,We appreciate your feedback on the pool facilities and will share this with our team for further review. Our goal is to continuously enhance our guest experience. Thank you for bringing this to our attention.
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Good service
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Manuel,We appreciate your kind feedback regarding our service. Should you have any further comments or suggestions, please do not hesitate to reach out to us. Your valuable input helps us improve for future guests.
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Good service .
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Manuel,We are delighted to hear that you appreciated our service during your stay with us. Our team strives to provide excellent hospitality to all our guests. If you have any further feedback or inquiries, please feel free to reach out to our management team. Thank you for choosing to stay at our hotel.
5 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
Loved being connected to the convention center. The room was clean and comfortable and quiet and the refrigerator was awesome.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Trish,We're delighted to hear you enjoyed the convenient location and comfortable room during your stay with us. It's great to know you found the amenities, like the refrigerator, to your liking. We appreciate your kind feedback and hope to welcome you back for another pleasant stay.
5 sur 5
par un voyageur

Great night

Publié le 8 oct. 2024 sur Hotels
We had a nice stay, we were traveling through, so we didn't stay long. We got a great night's sleep and we were out early
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Manager, Gestion de l’hôtel
Hello Doug,We're thrilled to hear you had a pleasant stay with us. It's wonderful you had a great night's rest during your brief visit. Should you ever return to the area, we'd love to welcome you back for another relaxing stay.