Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
À ne pas retourner!!
Publié le 7 avr. 2020 sur HotelsLa chambre puait, l’hotel et ses corridors aussi. Nous n’avions pas de serviettes dans la chambre, nous avons du aller les chercher... il y a avait des dejeuner froid, dans des sacs le matin et lorsque nous en avons demandé un, la dame était sur son cellulaire et semblait fâché qu’on la derange pour avoir une barre tendre et un yougourt... quand est venu le moment de check out nous allions sortir de la chambre (il etait 11:03) la dame de l’accueil est venu frapper à la porte avec ardeur pour nous dire de partir au plus vite (stressant!) quand je suis allé donné les cartes il n’y avait personne au frontdesk! Une chance que ce n’était qu’une nuit ah!
par un voyageur
Publié le 7 sept. 2019 sur Expedia
par un voyageur
Publié le 10 oct. 2024
Easy walking distance to Cracker Barrel! Wee bit rowdy, but I wasn't disturbed in my room. I'd stay again.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Carrie, Gestion de l’hôtel
Thank you for staying with us. We appreciate the positive feedback
par un voyageur
Decent, clean room
Publié le 8 oct. 2024 sur HotelsBedding and bathroom was clean.
Older hotel-our room smelled like the pool was directly below. Not a big deal.
Ladies at the front desk were great, very kind and helpful!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to tell us details about your experience at the Red Roof Inn & Suites Omaha - Council Bluffs. It’s heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and you loved the cleanliness of the bathroom, prompting your 8/10 score. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the odor of the pool. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Carrie, Gestion de l’hôtel
Thank you for staying with us. We appreciate the feedback
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Carrie, Gestion de l’hôtel
Thank you for staying with us. We appreciate the feedback
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Nothing at this time
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Carrie, Gestion de l’hôtel
Thank you for staying with us. We appreciate the positive feedback
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Carrie, Gestion de l’hôtel
Thank you for staying with us. We appreciate the positive feedback
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Carrie, Gestion de l’hôtel
Thank you for staying with us. We appreciate the positive feedback
par un voyageur
Publié le 28 sept. 2024 sur Hotels
I was there for work . I rested well and was treated with the utmost respect and kindness from checking in to check out. Everyone at the front desk was friendly and helpful considerate and ready to make sure that me and my crew were happy.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Ivor,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES OMAHA - COUNCIL BLUFFS. It's so rewarding to hear that you rested well and was treated with the upmost respect and kindness from check in to check out. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 10/10 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
