Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2022 par MGMT TEAM, Gestion de l’hôtel
Thank you for your feedback
par maxim de Sioux Falls
awesome
Publié le 23 févr. 2015 sur Hotelsbest hôtel ever
Commentaires de Gestion de l’hôtel
2 mai 2015 par Kyle, Gestion de l’hôtel
Maxim! Best hotel ever? We love hearing that, sir! Come back soon!
par un voyageur
Publié le 1 nov. 2024
Full kitchens. Good location
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Ken, Gestion de l’hôtel
Good morning richard and thank you for staying with us! We're glad to hear you enjoyed your stay, the kitchen and location. We hope to see you again soon.KenGeneral Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Everything was as presented when I did the reservation. Highly recommended!
Commentaires de Gestion de l’hôtel
21 août 2024 par Ken, Gestion de l’hôtel
Good morning Maria and thank you for staying with us. It's great to hear you enjoyed it! We look forward to hosting you again.KenGeneral Manager
par un voyageur
Staff said they had rooms but refused to book us.
Publié le 14 août 2024 sur HotelsI booked a stay for Aug 3rd around 11pm. When we arrived we were told we couldn't check in till 2am because of audits. We waited an hour in the lounge area where we were then told at midnight that our booking automatically changed to Aug 4th. We were told they had 3 available rooms but that we were not allowed to book any of them for that night because we would have to do so through the app and the app wouldn't let us after midnight which is when we were told about the change. We were told we would receive a refund and never got that either.
Commentaires de Gestion de l’hôtel
16 août 2024 par Ken, Gestion de l’hôtel
Good afternoon Allison. We're sorry to hear of the troubles you experienced. In reviewing your account, the reservation was made for August 4th and not the 3rd. From my understanding, the team attempted to run the credit card for incidentals and was declined as well. Please contact Expedia directly to have the charges reversed, unfortunately booking through a 3rd party they must initiate the refund on the card and I will approve it. KenGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
Pay extra for park
Commentaires de Gestion de l’hôtel
13 août 2024 par Ken, Gestion de l’hôtel
Good morning Scot and thank you for your feedback. Our apologies we are unable to provide complimentary parking. We will certainly keep it in mind when making future changes. Thank you again. KenGeneral Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
It was clean. Staff was nice.
Commentaires de Gestion de l’hôtel
13 août 2024 par Ken, Gestion de l’hôtel
Good morning Angelica and thank you for your feedback. We appreciate your business and hope to host you again. If you have a moment, could you please provide details on how we could have made it a better experience for you?KenGeneral Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
The staff was wonderful! Rooms had high ceilings and were extremely clean. Felt very safe with locked entrance.
Commentaires de Gestion de l’hôtel
9 août 2024 par Residence Inn , Gestion de l’hôtel
Greetings! We appreciate your review relating to you recent stay with us. It appears that we were able to meet/exceed your stay requirements and will pass this along to the team as a job well done. Safe travels!
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Residence Inn , Gestion de l’hôtel
Greetings! We appreciate your review relating to you recent stay with us. It appears that we were able to meet/exceed your stay requirements and will pass this along to the team as a job well done. Safe travels!
par un voyageur
nice one night stay
Publié le 4 août 2024 sur HotelsI stayed for one night. My room was clean & comfortable. The only issue was the shower. I had a "low flow" shower, which isnt doing anyone any favors. idk if this is on purpose .... but, its annoying..
Commentaires de Gestion de l’hôtel
9 août 2024 par Residence Inn , Gestion de l’hôtel
I do regret to hear of yoru experience with the shower. I have passed this along to our maintenance team for review as this is not purposely done. I do appreciate you for bringing this to our attention, we always value feedback especially from those who matter most! We hope to see you again soon!
