Ratings based on 280 Guest Reviews
Hear it directly from our travellers
2.4 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bucyrus
Posted Mar. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 27, 2024 by Manager, Hotel Management
Hello Bethany, We appreciate you taking the time to review your stay! Please feel free to reach out to us directly with any further details or concerns about your experience so we can address them accordingly.
by A traveller
Get what you pay for
Posted Mar. 17, 2024 on HotelsRoom smelled like dirty socks. Floors were filthy bedding had hair and black specs all over it shower was nasty toilet seat was broken and tweekers running up and down the hall
Comment from Hotel Management
Mar. 18, 2024 by Manager, Hotel Management
Hello Jessie, We apologize for the experience you had during your stay. Your feedback is important, we advise reaching out to the management team directly to address these concerns for future improvement.
by A traveller
Posted Mar. 12, 2024 on Hotels
When walking up to our room there was a strong smell of weed and there was garbage on the staircase. The beds were comfortable but my children kept hitting their legs on the bedframe that stuck out further than the mattress.
Comment from Hotel Management
Mar. 14, 2024 by Manager, Hotel Management
Dear Guest, We apologize for the inconvenience experienced during your stay. We appreciate your feedback and will share your comments with the relevant teams for their awareness. If you have any further concerns, please feel free to reach out to our management team for assistance.
by A traveller
Posted Mar. 3, 2024 on Expedia
Off interstate
Nothing bad.
My
Comment from Hotel Management
Mar. 6, 2024 by Manager, Hotel Management
Hello Mike,We are delighted to hear that you had a positive experience during your stay with us off the interstate. Your feedback is valuable to us. If you have any further comments or suggestions, please do not hesitate to reach out.
by A traveller
Posted Feb. 27, 2024
First room was dirty second room had a leak in the bathroom third room was finally the room we were supposed to have in the first place so tell manager refused to give any kind of discount for having to be changed twice and had they not stopped in the water running a bathtub would have been in my shower
Comment from Hotel Management
Feb. 29, 2024 by Manager, Hotel Management
Hello Jennifer, Thank you for sharing your experience with us. We apologize for any inconvenience you faced during your stay. Your feedback is valuable, and we will address the issues mentioned to prevent recurrence. If you have any further concerns, please reach out to our management team directly for assistance.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Deborah, We appreciate you choosing to stay with us. If there were any concerns during your visit, please do not hesitate to contact us directly so we can address them accordingly. We hope you had an enjoyable experience overall and look forward to the opportunity to welcome you back in the future.
by A traveller
Never again
Posted Feb. 25, 2024 on HotelsHotel was fairly dirty. When we got there they changed our room and didn't tell us. We ended up paying extra to "upgrade" and the room smelt like animals. The pictures on the website are misleading.
Comment from Hotel Management
Feb. 27, 2024 by Manager, Hotel Management
Dear Guest, We appreciate your feedback and apologize for any inconvenience you experienced. We recommend reaching out to our management team directly to address your concerns further and ensure a more pleasant stay in the future.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Bradly, We're sorry to hear that your experience fell short of expectations. Please reach out to us with any feedback so we can address your concerns promptly.
by A traveller
Posted Feb. 19, 2024 on Expedia
Took forever for someone to come to the front desk to check in. Was supposed to be a non-smoking hotel but had a constant smell of cigarette and marijuana smoke. Rooms were dirty, minimal bedding, poor pillows, noisy a/c’s, poorly working fridge. Seemed to be a local hangout of homeless people.
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Hello Misty, We appreciate you sharing your experience and apologize for the inconveniences you faced during your stay. We take your concerns seriously and will address them with the appropriate teams for improvement. Our goal is to provide a comfortable environment for all guests, and we regret if we fell short of your expectations. Thank you for bringing these issues to our attention.
by A traveller from Omaha
Posted Feb. 18, 2024 on Expedia
Had to wait for room when checking in at 3:45.
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Sherri,We apologize for any inconvenience caused. Your feedback is valuable for us to continue improving our services. Thank you for bringing this to our attention.
