Ratings based on 867 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 5, 2024 on Expedia
The hotel is terrible
Comment from Hotel Management
Oct. 6, 2024 by Manager, Hotel Management
Hello Amber,We are sorry to hear that your stay did not meet your expectations. Your feedback is valuable to us, and we will share your comments with our team for future improvements. Thank you for bringing this to our attention.
by A traveller
Posted Oct. 2, 2024 on Expedia
Comment from Hotel Management
Oct. 3, 2024 by Manager, Hotel Management
Hello Dorothy, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback to help us improve for future guests. Safe travels!
by A traveller
Posted Sep. 28, 2024 on Expedia
Only coffee in morning. Limited lighting in room.
Comment from Hotel Management
Sep. 28, 2024 by Manager, Hotel Management
Hello Nancy,We appreciate your feedback and will share your comments with the relevant teams for review and improvement. Our team strives to create a comfortable stay for all guests. Thank you for bringing these issues to our attention.
by A traveller
Posted Sep. 23, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello Brittney, We're sorry to hear that your stay didn't meet your expectations. Please feel free to get in touch with us to discuss your experience further. We value your feedback and would like the opportunity to address any concerns you may have.
by A traveller
Posted Sep. 22, 2024 on Expedia
This hotel has had it. I heard that they were renovating it a couple years ago, but it doesn't look renovated. The walls have holes. The carpet is old and dirty, especially the hallways, and has the smell of everything that has happened there. Cars with loud mufflers in the parking area. I won't return.
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello Andrew, We appreciate your feedback and regret to hear about your experience. Our team will address the concerns you have raised to maintain our standards. Guests' comfort and security are our top priorities, and we apologize for any inconvenience caused.
by A traveller
Avoid this hotel! Dirty, filthy, run down hotel
Posted Sep. 21, 2024 on HotelsHORRIBLE ROOM!! Do not stay here. It was dirty. AC did not work, very HUMID in the room. I had trouble breathing. Floors dirty. Holes in sheets. Lamp shades torn up. Cable was just laying on the floor walkway from door to TV., tripping hazard. TV cabinet was all beaten up, exposed wood. MOLD IN TUB AREA. Shower head corroded. Grafetti on shower walls. I attempted to check back out of hotel. Front desk REFUSED to give me a reciept, or refund. Filthy, filthy place.
Comment from Hotel Management
Sep. 23, 2024 by Manager, Hotel Management
Hello Theresa, We appreciate your feedback and regret to hear about the issues you encountered during your stay. We take all guest concerns seriously, and we encourage you to reach out to our management team to address your experience further. Your input is invaluable for our continued improvement.
by A traveller
Posted Sep. 17, 2024 on Expedia
Staff at the property is textbook example of all that old school ladies and gentlemen used to be. Special thanks to Vicky, they don't make them like that anymore. It was my pleasure.
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Filip,We are thrilled to hear that you enjoyed the exceptional service provided by our staff, especially Vicky. We take great pride in upholding high standards of hospitality for our guests. Your kind words will be shared with the team to recognize their efforts. Thank you for choosing to stay with us.
by A traveller
Will never stay with Super 8
Posted Sep. 16, 2024 on HotelsThe room is disgusting. The carpet is filthy and moldy, the air conditioner reeks, and there are bloodstains on the walls.
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Mao,We're sorry to hear about your experience and appreciate your feedback. We take cleanliness and maintenance seriously and will address your concerns to improve our offerings for future guests. Please reach out to our management team directly to further discuss your stay.
by A traveller
Posted Sep. 10, 2024 on Hotels
A little dirty in the bathroom. Found a couple of cockroaches, & a bug on the safe near the bed. A clot of hair on the sink.
Slept very well, mattress great, & very quiet. Did not turn off fan or air conditioner.
Comment from Hotel Management
Sep. 13, 2024 by Manager, Hotel Management
Hello Stuart, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A traveller
Posted Sep. 9, 2024 on Hotels
unable to understand clerk at checkin. no elevator for 2nd fl
Comment from Hotel Management
Sep. 11, 2024 by Manager, Hotel Management
Hello Laura, We apologize for any inconvenience caused during your stay. Your feedback will be shared with the team for improvement. If you have further concerns, please reach out to our management directly for assistance.
