Note fondée sur 450 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,6 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de West Chicago
Publié le 5 oct. 2024
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Harrison, Gestion de l’hôtel
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 18 août 2024 sur Expedia
The managers are rude the place is dirty and filthy bugs did not change the sheets the locks on the door are not safe
par un voyageur
Publié le 17 août 2024 sur Expedia
Place was dirty. Bed bugs.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Harrison, Gestion de l’hôtel
Apologies for the problems you had faced, Uzzarius! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Publié le 12 août 2024 sur Expedia
The door has duct tape on the door in place of weather stripping the toilet seat has electrical tape holding it together. The door did not have any locks beside the main lock. Our key never worked properly the front desk had to let us in every time we left. The shower leaked the entire stay
No lamp shades on all the lights. And the floor felt like it had not been cleaned in months. Then when we requested a little later check out they refused. Horrible just horrible. This place was sketchy to say the least.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Harrison, Gestion de l’hôtel
Hi, Anthony! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
Nightmare - BED BUGS
Publié le 11 août 2024 sur HotelsI recently had the absolute worst experience at this motel. I was traveling through and needed a quick place to stay, and the price seemed right at first. How wrong I was!
I booked a non-smoking room, but the stench of cigarettes hit me as soon as I opened the door. The real nightmare began with just trying to get to the room. A step was missing from the wooden stairs, and the entire structure felt like it could collapse at any moment. It’s an accident waiting to happen—someone is bound to get hurt.
Once inside, the bathroom was in deplorable condition. Mold covered the walls, and there wasn’t even a proper showerhead, just a pipe sticking out of the wall. But the absolute worst part? BED BUGS. I found bed bugs in the room, which made me terrified to even sit on the bed.
To add insult to injury, when I approached the owner for a refund, they refused and instead offered to move me to another room. Why would I risk facing the same issues in another room? This place is a total scam. The owner clearly doesn’t care about the safety or well-being of their guests.
Do yourself a favor and run far, far away from this place. It’s not worth the risk or the headache. I wouldn’t wish this experience on anyone.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Harrison, Gestion de l’hôtel
We are extremely sorry to know this, Nicholas! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
par un voyageur
Publié le 9 août 2024 sur Expedia
I shared this review before. The door was warped, the bathroom door was warped, it was a non smoking room but it smelled smoking, no table and chair, the sink was dirty, only one hanger on the closet, no facial tissues, no clock.
par un voyageur
Publié le 5 août 2024 sur Expedia
Property was disgusting. Used rags in the showers. Door hinges broken and cabinet uses to secure door. Failed to honor reservation. Smoke free rooms scheduled but unavailable. Staff incompetent and unprofessional. Have photographs of all issues. 0/10. Should be closed down. Unsafe and unsanitary. Refused to refund and not honoring the original agreement of rental. Seeking legal action.
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
Room was very run down. Property felt unsafe. Multiple junkies tried to talk to me in the parking lot
par un voyageur
Publié le 26 juill. 2024 sur Expedia
100 proof
