Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Expedia
VERY disappointed in this hotel. I booked the Villa goong by the photos online. What a big mistake that was! The unit was tired and basically a big let down. We had NO cutlery or plates in the unit to eat off and there were no spare blankets as it got a bit cool in the night. Outside the villa was scruffy and needed some TLC.
This hotel needs a good makeover to justify the room rate I paid @ $333.00/night!
We are now staying in Paihia and have cutlery, plates, spare blankets and the unit is clean and a great deal @ half the price with a room rate of $159.00/night.
We would never stay at the Sands Hotel again.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par The Sands Hotel Team, Gestion de l’hôtel
Kia ora MalcolmThank you for your feedback.We were sorry you did not enjoy your stay and appreciate your comments for our action.Nga mihi
par un voyageur
Publié le 4 sept. 2024 sur Hotels
ロケーションは海の目の前で良いが、設備、部屋の作りを考えると相対的にお値段高めな印象。
スタッフは皆さんフレンドリーです。
Commentaires de Gestion de l’hôtel
5 sept. 2024 par The Sands Hotel Team, Gestion de l’hôtel
こんにちは、ハナさんサンズ ホテルにご宿泊いただき、ありがとうございます。また、ビーチフロントのロケーションとフレンドリーなスタッフについて、肯定的なコメントをいただき、ありがとうございます。こんにちは
par un voyageur
Publié le 12 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
14 août 2024 par The Sands Hotel Team, Gestion de l’hôtel
Kia Ora KathyThank you for choosing to stay at The Sands and thank you for your feedback
par un voyageur
Publié le 4 août 2024 sur Expedia
The most breathtaking view, room and facilities were lovely and clean, excellent staff and service. Would definitely stay again.
Commentaires de Gestion de l’hôtel
5 août 2024 par The Sands Hotel Team, Gestion de l’hôtel
Kia ora WhitneyThank you for choosing to stay at The Sands Hotel.We are delighted you had such an excellent stay and thank you for your kind comments.Nga mihi
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The spa was cold when we arrived. The spa water had a bad odour - like it had not been cleaned and the water had been sitting for a long time. There was sand in the bottom of the spa. It was a shame as we booked to be able to use the spa pool. Some of the bench top surfaces were sticky. The Villa we stayed in was tidy. The grounds and staff were lovely.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Sands Hotel Team, Gestion de l’hôtel
Hello NgaranoaTHank you for choosing to stay with us at The Sands and thank you for your feedback.Our apologies that the Spa in the Villa was not perfect and we note your comments for our improvement, as well as the sticky surfaces you mentioned.Thank you for your kind comments regarding the grounds and Staff
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par The Sands Hotel Team, Gestion de l’hôtel
Hello Patricia LThank you for choosing to stay with us at The Sands and thank you for your excellent rating
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par The Sands Hotel Team, Gestion de l’hôtel
Hello DeborahThank you for choosing to stay at The Sands and thank you for the excellent rating.
par un voyageur
Publié le 29 juin 2024 sur Expedia
We had a wonderful 3 nights at The Sands. The property has so much character and commands one of the most picturesque spots in NZ. The staff are charming and go out of their way to make your stay special, great food in the restaurant also. It’s a special place to experience, staffed by a lovely bunch of people.
Commentaires de Gestion de l’hôtel
29 juin 2024 par The Sands Hotel Team, Gestion de l’hôtel
Hello SarahThank you for choosing to stay at The Sands and thank you for your kind commentsVery glad you enjoyed your stay and we look forward to welcoming you back very soon.
par un voyageur
Publié le 17 juin 2024 sur Wotif
Commentaires de Gestion de l’hôtel
18 juin 2024 par The Sands Hotel Team, Gestion de l’hôtel
Hello RuthThank you for choosing to stay at The Sands and thank you for the excellent feedback
par un voyageur
Publié le 16 juin 2024 sur Expedia
一番印象的だったのは、レストランのお料理が最高で美味しかったことです。もちろん、窓からの景色も最高でした。
ただ、到着したのが夜で、お部屋を探すのに、照明がなくスマホの灯りを頼りに探すことになり、苦労しました。
ビラは古びていましたが、基本的には大丈夫でした。
スタッフの方々は皆さんフレンドリーで、最高でした。
ありがとうございました。
Commentaires de Gestion de l’hôtel
16 juin 2024 par The Sands Hotel Team, Gestion de l’hôtel
サンズ ホテルにご宿泊いただき、またおいしい料理について温かいコメントをいただき、ありがとうございます。照明については、今後 2 か月間にわたって修理が行われる予定ですので、ご意見をお寄せいただき、ありがとうございます。
