Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect location
Publié le 20 déc. 2019 sur HotelsGreat location and the room was very clean and quiet at night. We had a car that we were ble to park across bridge at no charge. Plenty of restaurants and site seeing steps away. We plan on returning for a longer visit and will stay here again
par un voyageur
Needs improvement!
Publié le 30 août 2019 sur HotelsOwner Ana failed to notify us in advance of our arrival that she requires only cash. When we did so, despite incurring unnecessary atm 13% surcharges plus bank fees. She refused to give its it's a paid receipt. And refused to mark the invoice as paid. She sent her friend to check us in who neglected to mention one of the light switches operated the hot water heater. By the time she responded to our complaints of cold showers, it had been 3 days without a warm shower. She was very defensive and unprofessional. Other reviewers also mentioned lack of notice of cash only.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Ana, Gestion de l’hôtel
Dear Susan,
At the time of your reservation, you had two options for payment, to either pay by credit card at time of reservation or you could pay cash upon arrival. You choose to pay cash and you were aware of that at time of check-in. I apologize for the additional ATM fees, but that was your preference and could have been avoided.
At the scheduled time of your departure, you were late 30 minutes while your taxi driver and I waited patiently. At that time, you began searching for the nearest ATM machine. I continued waiting patiently and reassuring the taxi driver to wait for you to return. I then gave you the receipt before you handed me the money. I handled your stay with us very professionally with the upmost maximum tolerance bearing in mind that you handled this whole situation very negligently.
Regarding your false complaint about days without warm water, this is totally untrue. You sent an e-mail late that evening that you have no warm water, the following morning the daily housekeeper saw that you turned off the hot water switch.
I believe that in your future travel accommodations you will be more aware so as to avoid these sort of circumstances which you brought upon yourself, and then you will have more time to enjoy the beauty of the city, which is quite impressive.
Sincerely, Ana
par un voyageur
Publié le 25 août 2019 sur Hotels
par un voyageur
Publié le 16 juill. 2019 sur Hotels
par un voyageur
Publié le 6 juin 2019 sur Hotels
par un voyageur
Publié le 13 avr. 2019 sur Expedia
par un voyageur
Perfekte beliggenhed og meget rent.
Publié le 23 oct. 2018 sur HotelsEt helt igennem super dejligt Studio, pænt indrette, køkken med alt hvad man har brug for hvis man selv vil lave mad, meget pænt bad og toilet, super godt Wi-Fi og sidst men ikke mindst! en hel fantastisk beliggenhed.
par un voyageur
Хорошие аппараменты в красивейшем городе
Publié le 19 juill. 2018 sur HotelsВсе понравилось. Аппараменты чистые, имеется все для комфортного проживания. Было очень тихо, можно было спать с открытым окном. Расположение отличное, пляж, рестораны, супермаркет, рынок, все в шаговой доступности. Хозяйка аппараментов Ана посоветовала нам отличный ресторан, не отказала ни в одной просьбе. В общем, мы остались довольны.
par un voyageur
Publié le 17 juin 2018 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Omis, Croatia
Close to Old Town
Publié le 13 juin 2018 sur ExpediaVery nice and is really worth the stay...we wished that we could have stayed longer. One of the nicest places we have been to in Croatia.
Thank You !
