Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Water pressure is low
par un voyageur
Low budget great stay
Publié le 29 mai 2024 sur HotelsThis is a none expensive kind of hotel. The from desk friendly and those staying at the time I was there too. Room was very clean, had micro coffee maker fridge and air conditioning worked well and good lighting. Bed was comfortable TV had cable & movie channels. There is no luxury here but for the price you cant go wrong. It's close to food restaurants ice-cream parlor Wal-Mart pharmacy and automotive stores. Close to museums, waterfalls coal mine rivers forests and attractions in Tennessee and Kentucky area. I will stay here again. You make your stay what you want it to be. I made my stay here a great one!
par un voyageur
Publié le 27 mai 2024 sur Expedia
Pricing was affordable
par un voyageur de Graytown
Publié le 22 mai 2024 sur Expedia
Location was good. Staff was excellent. Room was clean but dated. The shower was unusable. There was no reliable temperature regulation. Meaning it would go from scolding to cold.
par un voyageur
Publié le 13 mai 2024 sur Expedia
The queen beds aren't queen beds
par un voyageur
Publié le 18 avr. 2024 sur Expedia
I did not like the pillows.
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Must have been in a non updated room. Most doors are card key but mine was turn key. No phone or amenities. Pictures on website does not look like this room. Bathroom was very out dated and very dirty!!! Holes in the walls. Bed was obviously broken due to the noise when set on. Holes in the blanlets. Did metion to office about lack of towels and toilet paper. They apologized due to new house keeping. I cant say i wouldn't recommend this location but hope they update all rooms.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Management , Gestion de l’hôtel
We sincerely apologize for any inconvenience you experienced during your stay. Please be informed that the use of phones is permitted in the office at any time for the convenience of our valued customers. We are currently undergoing renovations and some of our older rooms are yet to be fully furnished. Should you require additional towels or tissues, they can be obtained from the front desk. We genuinely hope that you will grant us the opportunity to rectify the situation and assure you that we will strive to ensure your satisfaction. Once again, we express our deepest apologies for any inconvenience caused.
par un voyageur
Poor experience from a poor place.
Publié le 1 avr. 2024 sur HotelsThe place was sketchy. The front desk guy was nice I guess, lets just say you can tell lives in the property or something. The room was small, small bathroom, nothing is good quality, not even the tv, there is no "royal" feeling about the stay. The privacy was poor, another customer tried to get in our room at one point. The owner kept pacing back and forth in front of our room over night, looking creepy. The curtains are sorta of see through with certain light. We could hear everything going on outside, super thin walls. In the morning we stepped out to smoke hoping to get privacy and the manger just rudely interrupted our private time to ask if we were leaving yet, like why would we leave without checking out? Anyway, I would never stay here again. This was an emergency stay, next emergency am staying somewhere else.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Management , Gestion de l’hôtel
Hello Melissa,We sincerely apologize for any inconvenience you experienced during your stay with us. We understand your concerns regarding the room size, and we are actively working on improving our property. We have ordered new curtains for better privacy in the rooms.We are extremely sorry for the behavior of our employee, and we are taking appropriate action to address this matter.We hope that you will give us another chance in the future to make your stay more enjoyable.Thank you
