Note fondée sur 973 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Hotels
The gentleman who checked us in was extremely courteous & polite. He greeted us as we approached the front desk. It’s so nice seeing a friendly, warm & genuine smile after a long day of traveling!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Management , Gestion de l’hôtel
Dear Danette Thank You for staying with us we are glad to hear you enjoyed your stay and hope to see you again in the near future
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Management , Gestion de l’hôtel
Thanks for your feedback, we appreciate you staying with us!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The hotek was definitely on the older side with no elevator which made it difficult to bring luggage to the room with multiple young children
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Management , Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Management , Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
We were on the road and needed to stop so I hopped on.com and found this location that is pet friendly. Our room was standard, clean, and had a fridge and microwave. The toilet is in with the shower: it’s really difficult to get into the room unless you step over the toilet. Had a decent breakfast, we had waffles. I also appreciated that there was a grassy area right outside the back door, so easy to let the dog out. My biggest complaint was that it was quite loud, you could hear all of the doors open, people in the hall, talking, which made my dog growl and bark a lot more than he normally would.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Management , Gestion de l’hôtel
Thank you for your feedback, we appreciate you staying with us.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Clean, helpful and polite staff. No view at all.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Management , Gestion de l’hôtel
Thanks for your feedback, we appreciate you staying with us!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to leave us feedback! We appreciate you staying with us and hope to see you in the future travels.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Property was clean and staff was cordial. However two things have caused me to only give an overall 3 star rating. First the tv. The service was Roku tv. I have stayed in literally hundreds of rooms and this is by far the worst tv service ever. It was clumsy and difficult to use. VERY...VERY FRUSTRATING. Whoever owns this property is trying to save a buck, but is only alienating their customers. Red Lion should never allow such a BS system as it soils their brand. I can assure the owner that travelers care very much about their tv choices and this is one area you shouldn't be cutting corners. Second is breakfast. Very limited choices and again an area in which you shouldn't be cutting corners. Leaves a very bad last impression. - I cannot recommend this property for these reasons and will not be staying here again. So....you've lost a future customer by cutting corners. Not a very good business decision.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Management , Gestion de l’hôtel
We apologize for you experiencing television difficulties during your stay with us and appreciate your timely observations. As we improve upon the infrastructure and amenities of the Property, we will use your experience with us to guide and direct our next steps in ensuring each guest has an enjoyable and pleasant stay with us. We hope to show you a better side of Red Lion Inn & Suites should you choose us in your future travel plans. Thank you for staying with us.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Steven,We loved having you stay with us at Red Lion Inn & Suites Ontario. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Lovely staff. Bathroom wasn't in great shape, and the garbage truck right outside the window was VERY loud.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Eva,We loved having you stay with us at Red Lion Inn & Suites Ontario. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
