Note fondée sur 203 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Had to do "After hours" check when arriving after 7 PM when the hours listed were 8 PM. Had to call twice to ensure I got my lock box code and knew what lock box to use. Room was dusty and shower felt like I may step through the bottom of the tub. Full kitchen but only utensils provided and one plate. Microwave worked but would not rotate because of a broken part. Will not stay at this brands hotels again.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Bill, Gestion de l’hôtel
Thank you for taking the time to review our establishment. We will certainly look into your concerns as mentioned. I assure you our team is committed to providing the best service possible and will do our best to figure out which room you might have stayed in. Again, thank you.
par un voyageur
Publié le 4 sept. 2024
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Bill, Gestion de l’hôtel
Thank you so very much
par un voyageur
A lot of little things weren't right
Publié le 2 sept. 2024 sur HotelsOur key cards didn't work to get us in the room. A maid let us in with her card. Went back to the office at 5:00 to tell them and no one was there...home for the day. We rigged up the door so we could go out for dinner and get back in. Room was dusty and there was no shampoo and soap in the dispensers in the shower. One remote control didnt work for the TV. A lot of little things werent right.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Bill, Gestion de l’hôtel
Thank you for your review Richard. We are truly sorry your stay with us was not a more enjoyable one. We will certainly look into the details of these issues with the team and contact you back.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Bill, Gestion de l’hôtel
Thank you so very much
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Management , Gestion de l’hôtel
Rachel,I apologize we did not meet your expectations, However I will work with my team on some of the issues. Guest satisfaction is very important to us. We strive to make each stay as comfortable and nice as possible.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Management , Gestion de l’hôtel
James, I appreciate the time you took to share your experience with us! We want everyone who stays with us to feel they made the right choice to book at stayAPT Suites. Again, thanks for choosing stayAPT Suites!!
par un voyageur
Publié le 24 juin 2024 sur Expedia
We really enjoyed the large space, it was clean and easy to access. There are fantastic restaurants nearby, and the price was well worth it. Will definitely return when passing through the area from now on!
Commentaires de Gestion de l’hôtel
26 juin 2024 par Beth Harper, Gestion de l’hôtel
Nichole,I appreciate the time you took to share your experience with us! We want everyone who stays with us to feel they made the right choice to book at the Stayapt suites. Again thanks for choosing Stayapt Suites and for your kind words.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Management , Gestion de l’hôtel
Ashley,Thank you for your feedback, hope to see you again.
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juin 2024 par Stay APT Suites, Gestion de l’hôtel
Thank you so much for the review
par un voyageur
Publié le 6 juin 2024 sur Expedia
The place was very homey and will stay again.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Stay APT Suites, Gestion de l’hôtel
Thank you so very much for the kind review. We look forward to your next visit.
