Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par christophe de Paris
lieu idéal avec prix raisonnable
Publié le 1 févr. 2016 sur HotelsL'hotel Fortune Resort Sullivan Court est situé sur une colline. Le personnel est aimable. l'hotel dispose d'un restaurant, d'un bar, d'un centre de thalassothérapie et d'un billard.
Les plats servis au restaurant ne présentent pas ungrand interet. Le petit dejeuner est correct mais pas extra ordinaire non plus.
Le wifi n'est pas gratuit, le code vendu n'est bon que pour un appareil, il fonctionne sur 12h.
Point positif: l'hotel est situé sur une colline et est au calme par rapport au bruit de la ville qui n'est pas très loin (5 minutes à pied).
Un bon rapport qualité prix.
Commentaires de Gestion de l’hôtel
6 juill. 2023 par Guest Relations, Gestion de l’hôtel
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,
par un voyageur de Seeb
Publié le 23 juill. 2024 sur Expedia
A fabulous hotel in the small city of Ooty. Service was excellent. One example - the tennis final was on a channel that was not subscribed to on the hotel system, they subscribed! Facilities are modern, even having USB charging points built in, in the rooms. The hotel offered several daily activities including free tea tasting every afternoon and evenings around a garden fire, (we missed out on the fire as the weather was awful during our visit ).
Commentaires de Gestion de l’hôtel
1 août 2024 par General Manager, Gestion de l’hôtel
Dear DAVID, Seeb, We are overjoyed to hear you enjoyed your stay with us here in the beautiful city of Ooty! Your recognition for the service we offer greatly inspires our team to continue going above and beyond for our guests. It was our pleasure to make sure you could enjoy the tennis final! We are glad to know that you found our modern facilities including the USB charging points convenient. We're also happy to hear that our daily activities added extra excitement to your stay. We're sorry that the weather wasn't cooperating during your stay for you to enjoy our garden fire event. We'd love to welcome you back anytime, hopefully with much better weather for a complete experience! We aim to make every stay memorable and your positive words are the best testament to our efforts. Regards,S. Rajan,General Manager
par un voyageur
Publié le 9 avr. 2024 sur Hotels
par un voyageur
Publié le 1 avr. 2024 sur Expedia
The property is in a good position uphill from the town (which we found dirty and disappointing ) but walkable. The room was a good size. Complimentary Afternoon tea tasting. Breakfast choices were good from the buffet. The property was well maintained. Staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Carolyn, We appreciate your honest feedback and we're pleased to hear that you found our property, room size, and amenities to your liking. Your enjoyment of our complimentary afternoon tea tasting and good breakfast choices from the buffet is worth noting, too. It's rewarding to know that our staff's friendliness and helpfulness met your expectations. On the other hand, we are sorry to hear about your experience in the town. We make it a point to ensure our guests have a wonderful stay inside our property, but we understand that outside influences can affect overall experiences. Your feedback will be beneficial in working together with local authorities to make improvements. Your satisfaction is of utmost importance to us and we're glad we were able to meet your expectations once back on our premises. We hope you will consider staying with us again so we can provide you with an even better experience. Regards,S. Rajan,General Manager
par un voyageur
Publié le 24 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par General Manager, Gestion de l’hôtel
Dear Gaurav Kumar, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Grand and well-situated hotel in the centre of Ooty. Staff very attentive. Good restaurant.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Martin, We appreciate you taking the time to share your positive experience at our hotel. It's pleasing to learn that the central location met your expectations and made your stay connected and convenient. We're also glad to know that our staff's attentiveness struck a chord with you, as we strive to provide excellent service to all our guests. Hearing that our restaurant satisfied your culinary cravings is superb news! We are looking forward to welcoming you back in the future and will continuously strive to make your future stays as enjoyable as possible. Regards,S. Rajan,General Manager
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Mr.Abhishek, Thank you for taking the time to rate us. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager
par un voyageur de Pune
Publié le 1 déc. 2023 sur Expedia
Good hotel for stay in ooty
Commentaires de Gestion de l’hôtel
4 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Mr. Prashant, We are delighted to know that you consider our hotel as a good choice when visiting Ooty. Your feedback is extremely valuable and motivates our team to always deliver the best quality service. We look forward to hosting you again in the near future, ensuring an even better experience. Kindly keep us in your thoughts for any travel plans associated with Ooty or in our locations across India. Regards,S. Rajan,General Manager
par un voyageur
Publié le 25 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2023 par General Manager, Gestion de l’hôtel
Dear Jai, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2023 par General Manager, Gestion de l’hôtel
Dear Harish, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager
