Note fondée sur 621 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Heidi,We are amazed to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another memorable stay.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brenda,We are glad to hear you had a positive experience at our hotel. We hope to welcome you back soon for an even better stay!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Upon arrival, the gentleman who was behind the desk began checking us in but stopped to answer the phone. Instead of asking that person to hold so he could continue helping the person standing in front of him, he proceeding with whatever that person needed. Once we finally got checked in, he announced the room numbers, which you shouldn't do. I got to my room which smelled like smoke and the safety latch was very loose, so I went back downstairs and was assigned a new room. That one didn't smell but the carpet felt sticky and the shower was so grimy that you could see the streaks from where something was sprayed but never cleaned. The coffee maker in the room was missing The tray to put the coffee pod in but even if it had been there, the grime in the compartment where the water goes was so gross that I wouldn't have used it. The bed was comfortable so I guess that's good.
Breakfast was ok, nothing spectacular.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Katherine, Thank you for sharing your recent stay experience with us. Rest assured that your feedback has been forwarded to the relevant departments for further review. We appreciate you highlighting the comfortable bed and acknowledge your comments regarding the room condition and check-in process. We are constantly striving to improve our services to provide a more pleasant stay for our guests.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Juan Carlos,We appreciate you choosing our hotel for your stay! If you have any feedback to help us improve, please reach out to us directly. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 25 août 2024
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Ron, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Nicole,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back again soon for another fantastic stay!
par un voyageur
Will not stay there again
Publié le 19 août 2024 sur HotelsThe room was so humid it felt wet. Bed was not comfortable as the mattress was extremely worn. Also, the freezer in the mini fridge had extreme ice buildup. You could tell it had not been well maintained.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We regret to hear you experienced discomfort during your stay. Your feedback is valuable and will be shared with our team to ensure improvements are made. We appreciate you bringing these matters to our attention as it helps us maintain our standards of service.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Crystal,We are thrilled to hear that you had such a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to reach out to us. We look forward to welcoming you back soon for another fantastic experience!
par un voyageur
Publié le 10 août 2024 sur Expedia
I didnt like the bathroom. It was some rust behind the toilet, it dmelled back in the room
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Beryl, We appreciate you sharing your feedback with us. ItÔÇÖs important for us to be made aware of all aspects of our guestsÔÇÖ experiences to continually improve. Your concerns will be relayed to the relevant team for further review and action. Thank you for bringing this to our attention.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Jason,We are thrilled to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another outstanding stay.
