Note fondée sur 468 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,3 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Would not recommend to anyone. Very dirty & old hotel. Cheep, thin towels, electrical outlets exposed, shower leaked, had loose tiles and mold on ceiling, floors were filthy, definitely did not walk around bare footed, only on side of the bed could the night lite be plugged in because the cords would not reach outlets, and so much more was wrong.
We would have checked ourselves out right away but it was a prepay deal of $475 for 2 nights and all hotels were already full around us due to being a football weekend.
Worse hotel we have ever stayed in!!!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Excellent and friendly staff.
Room needs some work. Comfortable bed.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room had mold all in the floor, dirty sheets, nasty stain pillows
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeffrey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We stayed here for Auburn homecoming when no other place was available, thinking, “well, it might not be luxurious, but it certainly will be clean.” Nope. It was disgusting. The place was run-down and dirty. The room was filthy — there was actual dirt and hair (yeah, that kind) all over the bathroom floor. No doubt It hasn’t seen a mopping in a year. There was stuff on the toilet seat. The floor of the shower was crusty yellow. And I am hardly a near freak. We chose to just drive home rather than stay there.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sara,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Dirty.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Daniel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
