Ratings based on 123 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 5, 2024 on Expedia
Lovely property and staff! We truly enjoyed our stay. Breakfast was amazing. The saunas and hot tubs are a huge bonus!
by A traveller
Posted Dec. 16, 2023 on Expedia
by A traveller
Posted Apr. 9, 2022 on Hotels
by A traveller
Avoid the property!
Posted Aug. 23, 2021 on HotelsThe worst stay of our lives. The attive room smelled like mold and dead animals. There was absolutely zero air circulation. We were told that we should have left the window with no screen open all night during a lightning storm in order to breathe. The fan was full of dust and mold. Spiders inside the room. When we opened the bathroom window to try to breathe you could see a patched dilapidating roof. The “spa” was disgusting—
A family hot tub for hotel guests. Zero attention to comfort and cleanliness. The breakfast host was the only positive thing about the stay; however she is not a part of the family or ownership. We used the free bikes and returned quickly as they were old and not properly serviced— better not to offer free and dangerous bikes to clients. I would rather pay. No human being should be subject to sleeping in the conditions we found in our room. Please remove this option from booking for the sake of other human beings! We would also like to ask for compensation for the amount spent as we did not sleep and have work appts all day. Thank you in advance. We hope that the rest of our trip continues as days prior to last night in other lovely establishments.
Comment from Hotel Management
Aug. 24, 2021 by Fam. Graiff, Hotel Management
Dear Joanna,
Normally we take any criticism very seriously. However, as you said on departure that either you get the stay for free or you write a bad review, we will not respond to your review any further. We do not respond to blackmail.
by A traveller
Lovely Experience
Posted Jul. 8, 2020 on HotelsWeather was lovely, the structure is really beautiful and the room was super clean and fresh.
Breakfast was top notch and the service was amazing, the staff was extremely kind and careful
by A traveller
Posted May 26, 2019 on Expedia
Quiet location with great views over the mountains. Welcoming, helpful staff. Spotlessly clean with really comfy beds
by A traveller
Great hotel
Posted Apr. 12, 2019 on HotelsLovely hotel good sized room and the balcony was a sun trap. Breakfast and dinner were excellent with great service
by A traveller
Posted Dec. 17, 2018 on Hotels
by A traveller
Very enjoyable
Posted Oct. 23, 2017 on HotelsNice stay with great breakfast
by robert from San Francisco
A pleasant surprise
Posted May 11, 2016 on HotelsVery nice, comfortable hotel, very good food and excellent staff
