Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Girls getaway
Publié le 11 oct. 2024 sur HomeAwayHad issues with the door not staying locked and had issues with the master bathroom faucet. Reported to host and didn’t get response until after I was home which was days later from reporting it.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par VrboOwner, Gestion de l’hôtel
Trudy, thank you for your review. We are sorry to hear you had concerns during your stay and that you had difficulties reaching our team. Please know that we are experiencing a higher than normal call and email volume at this time. We are currently working on adding additional staff to better assist our guests as quickly and efficiently as possible. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Publié le 10 oct. 2024 sur HomeAway
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Loved it!!!!
Publié le 1 juin 2024 sur HomeAwayWe loved it!!! We’ll be back!!!!
par un voyageur
Disappointing
Publié le 24 oct. 2023 sur HomeAwaySuper dated and bit beat up looking
Stains on cabinets, walls, ceiling
Pealing paint in showers and black spots, faucets seem corroded and water sprays everywhere
Glass around kitchen island broken and sharp
Master mattress old, uncomfortable, dips
Entire box spring displayed is tacky
Pillows were paper thin and old and stained.
Had to use couple blankets layered because so thin. Sheets were scratchy.
Fan in master made constant loud noise. Eventually had to turn it off so we could sleep
Towels in bathroom seem old and felt like sandpaper. Inside couch and chair covers were stained….never sat on them. Balcony furniture was super stained and chairs around table were moldy looking and ripped.
10 digit code for door i can get but seemed excessive and definitely not remembering that without walking around with phone and piece of paper.
Definitely would never stay here again or recommend.
Commentaires de Gestion de l’hôtel
7 nov. 2023 par VrboOwner, Gestion de l’hôtel
While we acknowledge that beds will not suit everyone's specific preferences, we regret that it was not suitable for your party. We launder all linens between each guest, and we regret any discomfort you may have had. We strive for a standard of excellence in ensuring the home is clean and accommodating for our guests. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. We look forward to hosting you for a great stay in the future.
par un voyageur
Condo
Publié le 17 juin 2023 sur HomeAwayHuge parking problem have to park across the street. Condo needs repairs/updating. No info left regarding operation of TV or WI-FI had to call agency. Still couldn’t get bedroom TVs to work. Guest bedroom noisy from bridge traffic & annoying outside light. Great balcony and views, just steps from beach!
Commentaires de Gestion de l’hôtel
3 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Debra, thank you for taking the time to review your stay with us. We sincerely apologize for the issues you experienced during your time with us. We make every effort to present to potential guests prior to booking a clear and transparent description of our homes on the website listing. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We will continue to work with both our local staff and homeowner, and we hope you'll give us a second chance to impress you!
par un voyageur
Orange Beach
Publié le 10 mars 2023 sur HomeAwayIt needs to be updated
Commentaires de Gestion de l’hôtel
3 avr. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
par un voyageur
Mold in bedroom
Publié le 29 oct. 2022 sur HomeAwayWe did not realize it when we arrived at the condo that there was mold in the 2nd bedroom. The ladies that slept in there on our first night were throwing up the next morning. There was mold on the mattress! I contacted Vacasa at 5:30 a.m. and told them. Then after waiting all day for someone to either move us or someway get us a new mattress we had to stay there another night and were transferred to another condo the next day. We packed everything up and when we got to the new condo we used the key code and saw that it was already occupied. They sent us to a condo that was already booked! Thankfully we are honest people and fortunately no one was in the room when we walked in. Then we had to wait on the balcony of that condo for 3 hours before Vacasa finally found us a 3rd condo to move to. This was the 1st and last time I will ever use Vacasa for a vacation in Orange Beach.
par un voyageur
Will Return Soon!!!!!
Publié le 27 juill. 2022 sur HomeAwayVery nice condo, great view of the ocean.
par un voyageur
Amazing Spring Break For All!!
Publié le 8 avr. 2022 sur HomeAwayFrom the moment we walked into our condominium we were all taken back by the amazing views! The online description was completely accurate. The kitchen was well stocked with everything we needed and then some. We will for sure be back next year to stay again!!!
