Note fondée sur 148 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par AC, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 22 avr. 2024 sur Expedia
It was great because it was right on the beach, but we didn't have a view of the gulf. It was strange with all communication coming via text -- no check-in at a desk. It was nice to get messages daily from what I called "the team" and I was able to ask any querstions. I just miss some face-to-face time.
Commentaires de Gestion de l’hôtel
3 mai 2024 par AC, Gestion de l’hôtel
Thank you for your review! We hope to have you vacay with us again soon.
par un voyageur
Absolutely Wonderful Stay
Publié le 3 mars 2024 sur HotelsOur stay was amazing. l saw some reviews complaining about this "not being a resort". Had they looked at the photos, and read the description, it was clear this was a condo building, not a resort. That being said, the building was immaculate, and our condo was spectacular - with panoramic views of the ocean. Literally, we were in an end unit, and everywhere we looked we saw the ocean. The unit had two bedrooms, two bathrooms, full kitchen, washer and dryer, dishwasher, etc. The unit was way bigger than we had expected. It was always quiet during our stay; we were never disturbed by the noise of others. Everything was clean, and very comfortable. Although I understand there is a "front desk" on the property, open from 9-5, we never needed to seek it out, as anything we needed was requested by text, with immediate responses. Upon arrival we were given a code to the main door, and a code to our door, and basically let ourselves in. This was extremely convenient - no waiting in long check-in lines at a desk.
That being said, if one is looking for a beautiful, low-key, relaxing vacation, this is the place to be in Orange Beach without a doubt. There were plenty of restaurants and shopping choices around the area within driving distance, and the property was stunning.
However, if you are looking for room service, poolside service, restaurants on site, and entertainment, then look elsewhere. Read the descriptions - as these amenities were not listed.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Management , Gestion de l’hôtel
Thank you so much for the amazing review. We are so glad you have enjoyed yourself and we hope to see you again in the future.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Management , Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Beautiful place. Everything was perfect. Except the shower broke on night one and ran for 12 hours. But the next day they fixed it and all was good.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 févr. 2024 par AC, Gestion de l’hôtel
Thank you so much! We are glad you enjoyed your stay with us.
par un voyageur
Publié le 19 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2022 par Heather S, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 29 juill. 2022 sur Hotels
The stay was great although we thought we were getting a balcony room. No window in your room unless you book a 2 room suite.
par un voyageur
Publié le 13 juill. 2022 sur Expedia
The property was misleading and deceptive with regard to amenities. I booked back in November 2021 when parking was complimentary, however, when I checked in they notified me it had changed and proceeded to charge 25$ per day! I also was to receive complimentary beach lounge chairs which also incurred a cost. None of this was detailed on their website and they would not grandfather me in.The various outdoor tables around pools featured no umbrellas for relief from sun , though they had obvious holes for such. The water fountains around pool were also non-working. I really feel at the very least that I should be reimbursed for the parking.
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Escapes To The Shores Management , Gestion de l’hôtel
Good Afternoon Debbie, thank you for taking the time to tell us about your stay. I do apologize that the Condominium Owners Association has implemented a $25 parking fee per stay, this is out of our hands but we do have to follow it.
I hope you enjoyed our beautiful pool, we do offer a wonderful gazebo on property, pool side, if you would like to cool off under it for the day.
Unfortunately, we do not offer pool chairs. They are a 3rd party company called Suncoast beach rentals, and they do rent out their chairs. Now, as we do not own the entire building you could have seen an owner post their own condo for rent whom has a contract with Suncoast Beach Rentals.
The water fountain in the children's pool is working but the child's splash pad is not. We can not turn it back on until the underground leak is fixed. We did not want to shut the pool down for the summer so it is being addressed in the fall.
Again, I do apologize that you feel mislead during your stay. Our office is located on the 3rd floor of the building and we like to address any problems during your stay so you are not disappointed at the end. We hope you will give us another try. We hope to see you soon!
par un voyageur de lafayette
Publié le 20 avr. 2022 sur Expedia
Enjoyed our stay, easy beach access, clean property, excellent accommodations
Commentaires de Gestion de l’hôtel
14 mai 2022 par Heather Smith, Gestion de l’hôtel
Thank you for your nice review! We are so glad you enjoyed your stay and we hope to see you again soon!
