Note fondée sur 941 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
99 % des clients le recommandent
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 18 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2023 par General Manager , Gestion de l’hôtel
Dear Xavier, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Fairfield Inn & Suites Orange Beach. Best Regards,General Manager
5 sur 5
par un voyageur

Un excellent séjour!!!

Publié le 20 oct. 2018 sur Hotels
Très belle plage, service de navette, très propre, déjeuner copieux et varié, lit et literie confortable, piscine et bain tourbillon, restos, pharmacie et épicerie à distance à pied ...
Commentaires de Gestion de l’hôtel
20 oct. 2018 par Belinda, Gestion de l’hôtel
Thank you for your positive feedback. We appreciate your business and hope to welcome you back in the near future.
3 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Kristin, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards,Brian TimmGeneral Manager
4 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sheryl,Thank you for choosing Fairfield Inn & Suites Orange Beach. We are dedicated to providing our guests with a comfortable and pleasing atmosphere, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,Brian TimmGeneral Manager
5 sur 5
par un voyageur

Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Justine,We are thrilled you had an excellent stay at Fairfield Inn & Suites Orange Beach, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us!Best Regards,Brian TimmGeneral Manager
4 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Expedia
Overall it was a great stay, very convenient area and friendly stuff. The only thing is the breakfast needs a little bit of improvement
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Samuel,We are delighted to hear that you enjoyed your stay at Fairfield Inn & Suites Orange Beach and found our staff friendly. We appreciate your feedback regarding the breakfast and will consider it as we continue to improve our offerings. Thank you for staying with us and for sharing your comments. We look forward to your next stay!Best Regards,Brian TimmGeneral Manager
3 sur 5
par un voyageur

Not recommended beyond a weekend (2-day) stay.

Publié le 28 sept. 2024 sur Hotels
Our stay was below average. I rate it a 3 because the beds and pillows were very comfortable. I also enjoyed the lake behind the hotel with turtles and a crocodile! We stayed 7 nights. The internet was awful. Streaming Netflix almost rarely worked for us. Every time we turned on the TV we needed to reset the TV to get sound. The staff was nice. They ended up swapping our tv out without telling us or following up. The GM suggested that I call the third party streaming service to troubleshoot connectivity within the hotel. I recommend the hotel for a short-stay only. Our room was supposed to be cleaned every other day. It got cleaned 1x during our stay. On top of all this we were placed in a room that was different from what we booked because the hotel said ‘they sold our room’ before we arrived! Thanks nice staff.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kanika,Thank you for reviewing your recent visit with us. We are delighted you enjoyed the lake, found the bed and pillow comfortable, and had memorable encounters with our staff. However, we want to apologize for the room type you requested not being available and for the inconvenience you encountered with the Wi-Fi. Your feedback is important to us, and we will address your comments with the appropriate team members. We look forward to having another chance to provide you with the outstanding hospitality you deserve.Best Regards,Brian TimmGeneral Manager
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Hotels
I enjoyed my stay. It's in walking distance of the beach. It took less than 5 minutes to walk to the beach. The hotel in very quiet and the staff is extremely nice. Pool and spa was wonderful also.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for being our guest at Fairfield Inn & Suites Orange Beach and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved our on-site amenities. We loved knowing how pleased you were with our location and appreciated the easy access to the beach. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Best Regards,Brian TimmGeneral Manager
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Expedia
Nice staff and great breakfast!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Janvette, We're thrilled to hear you enjoyed our breakfast buffet! We aim to offer a satisfying start to the day with a selection of fresh, tasty options. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. It was our pleasure to host your visit at Fairfield Inn & Suites Orange Beach, and we hope to see you soon.Best Regards,Brian TimmGeneral Manager
5 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer, We are delighted you enjoyed your stay at Fairfield Inn & Suites Orange Beach. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Best Regards,Brian TimmGeneral Manager