Note fondée sur 710 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2023 par Customer Care Team, Gestion de l’hôtel
Dear Nathalie, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team
par un voyageur
Publié le 1 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2018 par Rosie , Gestion de l’hôtel
Thank you
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Peter, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team
par un voyageur
Publié le 12 sept. 2024 sur Expedia
This property is not up to par. It’s upper hot in the rooms and ac barely worked and even switched rooms. Had to just check out 3 hours after I got there because the room was unbearable.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Adriana, we're sorry to hear about your experience. It’s disappointing that the air conditioning didn’t meet your expectations, even after switching rooms. We understand how uncomfortable that can be. We’re committed to providing a better experience and hope you’ll consider giving us another chance in the future. Thank you for your feedback!Best Regards,Customer Care Team
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Good experience
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Diego, thank you for your feedback! We're glad you had a good experience with us and hope to welcome you back soon for another pleasant stay.Best Regards,Customer Care Team
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Ruben, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Best Regards,Customer Care Team
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 5 août 2024 sur Expedia
The rooms and property were very clean
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Carlos, thank you for your positive feedback! We’re delighted to hear that you found our rooms and property very clean. We strive to maintain high standards of cleanliness and are glad to know our efforts have met your expectations. We look forward to welcoming you back on your next visit!Best Regards,Customer Care Team
par un voyageur
Publié le 23 juill. 2024 sur Expedia
I was not bother and was well pleased.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you for your feedback! We’re delighted to hear that you had a pleasant stay and weren’t bothered by any issues. We appreciate your kind words and look forward to welcoming you back in the future!Best Regards,Customer Care Team
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
