Avis Greenock Manor

We are so happy you both has a special time visiting Frank - thank you for your kind words in reviewing us we appreciate you both very much Warmest regards, Chanel (owner)

Thank you so much for visiting us Jan, it was so lovely to meet you both and have guests all the way from Sweden. We are so happy you had a special time and hope to have you visit again in the future.

We so loved having you both visit Donna, thank you for being a kind and caring guest!

Thank you so much for the review Ken we appreciate you!

Thank you so much for being kind and caring guests - we are so happy you had a special time visiting - we would love to have you visit again in the future-our hearts are filled by your thoughtful review

Thank you so much Ben, we are so happy you both were comfortable and had a lovely time visiting. We would so love to have you visit us again any time in future. Wishing you both a truly blessed year ahead

I have stayed in many small hotel’s and at times when there have been things to ‘complain about’ I brought this to the attention of the hotel owner privately – as it is the right thing to do when you have good character. I have always gone above and beyond for my guests and care very much that the guests are looked after well, as my business is my life. I am currently recovering from a year’s cancer treatment and reading the words many of which are blatantly dishonest, are very upsetting.This particular guest arrived 4 hours early and one would think if the ‘Self-Catering Cottage’ was so bad they would want to leave early or at least on time however they lingered inside the cottage and stayed hours late after their check out time. (why would they stay on longer in the cottage if they felt things were unpleasant)To address their points 1)They complained because the candy left on each pillow was a mini kitkat (however THEY ATE THEM) Should this had been brought to my attention we could have removed them2)They also did not book the manor house – they booked the garden cottage suite – so yes they were NOT in a manor that part is true.3)The so called ‘pack of meat in plastic’ that they refer to was imported Italian Proscuitto (yes sealed) 4)We have left them a continental Fruit Basket, bottled spring water, freshly squeezed Orange Juice, assorted health bars, assorted fresh yoghurts, Granola and a choice of sealed pastries, a cheese board of assorted cheeses, as well as Coffee and Creamer. They complain about this HOWEVER THEY ATE EVERYTHING IN SIGHT EXCEPT ONE APPLE. (bizarre that you would eat absolutely all the food if you don’t like it)5)Dominion Energy is currently cutting down White Ash Trees in Virginia and yes there were 2 at the very entrance at the bottom of our driveway about half a mile away from the cottage that they had cut down and sawed up a day prior to the guest’s arrival. (there are thankfully no other trees down on our property) Please note that when Dominion decides to saw trees down there is literally nothing a property owner can do – they unfortunately have the right and do not need our permission as heartbreaking as it may be to lose any beautiful tree.6)On reading the review since I was so distressed our team scoured the entire property looking for any broken fence (none to be found) so this is in fact untrue.7)My team walked all 5 acres of our grounds to look at what trash they could be referring to – however after searching the entire grounds they found one small plastic cup under some leaves – hence I regret to say ‘trash all over’ is blatantly dishonest – there was and is none. 8)The bed they slept on is white leather with crystal studs bought from Wayfair – hence many of our Bridal couples book this as their honeymoon suite (none have complained and all have been happy) as a matter of fact the very next week we received a 5 star review from guests that visited this same cottage9)We recently installed

Thank you so much for being such kind and wonderful guests - we appreciate you and hope to have you visit us again in the future

thank you for being wonderful, kind and caring guests - we would love for you both to visit us again in the future!