Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024
It's a old busted redroof inn with some holes in the walls to make it a suite. The door latch is mostly broken, there are no interior doors to the bedrooms for privacy, the original plumbing is sticking out of the walls where bathrooms once were, it is not a full sized refrigerator like was advertised, and the check in was ridiculous. Spend the extra $20 for a real suite!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello John, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Orange, TX and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Angela, for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Orange, TX. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Expedia
This place has been renovated and it is amazing with so much space and reasonable prices!! The staff is soo nice Jess was the best at the front desk I will be back
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Angela, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios Orange, TX and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great ac
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Olivia, Thank you for telling us about your stay at the HomeTowne Studios by Red Roof Orange, TX. I am glad you had a great encounter with us, prompting your 5/5 score. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
Execelent
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Denise,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Orange, TX. It is rewarding to see that you enjoyed your stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Hotels
The room itself was nice. Outside needs a good washing and was really dirty. Sludge coming from the ac, doors covered in dirt.
Commentaires de Gestion de l’hôtel
13 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Heather,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ORANGE TX. We are happy that the room was nice, however, we are sorry that the outside lacked cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Karlena Kay,I sincerely apologize that your stay at our HOMETOWNE STUDIOS ORANGE TX didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 août 2024 sur Expedia
Newly renovated, so rooms are like new. Loved the kitchenette. Very inexpensive.
Commentaires de Gestion de l’hôtel
3 août 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Jon,Thank you for taking the time out of your busy day to share your feedback regarding your recent stay at the HomeTowne Studios by Red Roof Orange, TX. It's great to see you were pleased with our renovation works, kitchenette, and competitive rates. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Alva, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ORANGE TX and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
