Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024
It's a old busted redroof inn with some holes in the walls to make it a suite. The door latch is mostly broken, there are no interior doors to the bedrooms for privacy, the original plumbing is sticking out of the walls where bathrooms once were, it is not a full sized refrigerator like was advertised, and the check in was ridiculous. Spend the extra $20 for a real suite!
par un voyageur
Publié le 18 août 2024 sur Expedia
Execelent
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Denise,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Orange, TX. It is rewarding to see that you enjoyed your stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Hotels
The room itself was nice. Outside needs a good washing and was really dirty. Sludge coming from the ac, doors covered in dirt.
Commentaires de Gestion de l’hôtel
13 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Heather,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ORANGE TX. We are happy that the room was nice, however, we are sorry that the outside lacked cleanliness. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Karlena Kay,I sincerely apologize that your stay at our HOMETOWNE STUDIOS ORANGE TX didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 août 2024 sur Expedia
Newly renovated, so rooms are like new. Loved the kitchenette. Very inexpensive.
Commentaires de Gestion de l’hôtel
3 août 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Jon,Thank you for taking the time out of your busy day to share your feedback regarding your recent stay at the HomeTowne Studios by Red Roof Orange, TX. It's great to see you were pleased with our renovation works, kitchenette, and competitive rates. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Alva, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ORANGE TX and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Nice stay in Orange
Publié le 23 juill. 2024 sur HotelsAwesome stay. Large almost 2 bedroom style room. Freshly remodeled. We will definitely be back just hope they stay nice. Seems targeted to long term guest.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Dakota. The staff and I at the HomeTowne Studios by Red Roof Orange, TX. appreciate your 10/10 score following your stay. I am thrilled that our fresh remodeling, large room and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Very spacious place!
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Jubin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ORANGE TX. I was happy to read you liked our spacious hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 juill. 2024 sur Expedia
I liked that the property has worked to make updates to the rooms and that based upon the outside of the property that the inside was very nice.
I do wish the outside of the property and some of the other hotels in the very near vicinity looked more welcoming.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Charles, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the HOMETOWNE STUDIOS ORANGE TX. I do apologize for the issue mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Sandra,Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS ORANGE TX and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
