Note fondée sur 2 237 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
31 août 2024 par Guest Service Associate, Gestion de l’hôtel
Thank you for taking the time to rate us so highly! We're thrilled that your stay with us was memorable. Maintaining a high level of service is crucial to us, and we're glad to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Really nice hotel. Great pool and bar too.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Hotel Fera Anaheim, a DoubleTree by Hilton, Gestion de l’hôtel
We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton
par un voyageur
Publié le 9 juin 2023 sur Expedia
No mini bar for hotel 4 stars !!!!
the lobby staff is not really friendly and professional, they just don't want to work
Commentaires de Gestion de l’hôtel
11 juin 2023 par Front Desk Team, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
par un voyageur
Publié le 14 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2022 par Hotel Mgt, DoubleTree by Hilton Anaheim - Orange, Gestion de l’hôtel
It was a pleasure to be of service Tony! We strive to embody an elegant yet approachable atmosphere and take great care with every detail from our rooms and amenities, to our warm and attentive approach. Thank you for taking time to review your visit and kind recommendation. We hope you will stay with us again soon!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
A very handy location for shopping, Disney and easy to get to the coast.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Associate, Hotel Fera Anaheim, Gestion de l’hôtel
Your positive rating brightened our day! We're delighted that you had a memorable stay with us, particularly appreciating our prime location. We understand the importance of convenience and accessibility for our guests, and we're thrilled that our location met your needs. Thank you once again, and we eagerly await your return to enjoy our great location once more.Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton (Human Written)
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Associate, Hotel Fera Anaheim, Gestion de l’hôtel
Many thanks for your kind rating! Our ultimate aim is to provide each guest with an outstanding experience, and I'm overjoyed that we hit the mark with your stay. Your appreciation will be shared with our team, who put in the effort to create a positive and enduring impact. Your review is truly appreciated, and hosting you has been a delightful experience.Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton (Human Written)
par un voyageur
Publié le 4 oct. 2024 sur Expedia
I’ve stayed at a few hotels recently on my vacations and this hotel is exceptional from the view, area around and the staff one specifically being Rafael! He was amazing and made my check in so welcoming and warm. When I come back to California I will be staying here exclusively and hoping to see the same smiling faces that greeted me and bid me farewell.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Associate, Hotel Fera Anaheim, Gestion de l’hôtel
Thank you for your wonderful rating! We strive to deliver exceptional service, and it's incredibly gratifying to hear that our team has made a positive impact. We truly appreciate your acknowledgment of their hard work and look forward to welcoming you back for more unforgettable experiences.Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton (Human Written)
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great location!
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Associate, Hotel Fera Anaheim, Gestion de l’hôtel
Your positive rating brightened our day! We're delighted that you had a memorable stay with us, particularly appreciating our prime location. We understand the importance of convenience and accessibility for our guests, and we're thrilled that our location met your needs. Thank you once again, and we eagerly await your return to enjoy our great location once more.Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton (Human Written)
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Close to the freeway, fair price, the coffee shop opens early, the bar location and a very nice atmosphere overall.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Associate, Hotel Fera Anaheim, Gestion de l’hôtel
Many thanks for your kind rating! Our ultimate aim is to provide each guest with an outstanding experience, and I'm overjoyed that we hit the mark with your stay. Your appreciation will be shared with our team, who put in the effort to create a positive and enduring impact. Your review is truly appreciated, and hosting you has been a delightful experience.Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton (Human Written)
par un voyageur
Great stay
Publié le 4 oct. 2024 sur HotelsClean room, clean sheets and comfy bed. I would definitely recommend
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Associate, Hotel Fera Anaheim, Gestion de l’hôtel
We're truly grateful for your feedback! Crafting exceptional moments for our guests is what drives us, and I'm elated that we managed to do just that during your visit. I'll be sure to convey your kind sentiments to our dedicated staff members who contributed to making your stay so memorable. Thank you for sharing your review, and it was an absolute pleasure to have you stay with us.Regards, Guest Service Associate, Hotel Fera Anaheim, a DoubleTree by Hilton (Human Written)
