Note fondée sur 969 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2021 par Manager, Gestion de l’hôtel
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,
par un voyageur
Super
Publié le 17 juin 2019 sur HotelsChambre spatieuse et confortable
Commentaires de Gestion de l’hôtel
17 juin 2019 par Manager, Gestion de l’hôtel
Thank you for your review and comments regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
par un voyageur
Publié le 13 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2019 par Manager, Gestion de l’hôtel
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
par un voyageur
Bon rapport confort/qualité/prix
Publié le 21 févr. 2019 sur HotelsAccueil sympa et rapide, avons pu laisser les bagages dans la chambre dès midi.
Confort appréciable, chambre spacieuse et bien tenue, parking apprécié, petit déjeuner excellent. Loin du centre de LA mais circulation rapide
Commentaires de Gestion de l’hôtel
25 févr. 2019 par Manager, Gestion de l’hôtel
We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. Thank you for the feedback pertaining to our hotel. We appreciate you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.
par un voyageur
Publié le 11 sept. 2017 sur Hotels
par un voyageur
Publié le 5 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 avr. 2022 par Manager, Gestion de l’hôtel
Hello Arieanna,
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
par un voyageur
Publié le 29 mars 2022 sur Expedia
was close to where I had to go/ I didnt like the screaming kids that were there with thier with parents at 9:30 pm & 2:am .
Commentaires de Gestion de l’hôtel
30 mars 2022 par Manager, Gestion de l’hôtel
Hello Roger,
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
par un voyageur
Horrible
Publié le 27 mars 2022 sur HotelsWas unable to check in due to there being a cash only deposit that was not shown on the hotels .com website. I was traveling alone and did not feel safe trying to navigate an unfamiliar city alone at night with all of my belongings and was refused a refund.
Commentaires de Gestion de l’hôtel
31 mars 2022 par Manager, Gestion de l’hôtel
Dear Guest,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
par un voyageur
Publié le 27 mars 2022 sur Expedia
Close to freeway, which was a plus. Room was musty and air conditioner was very noisey. Fridge leaked, almost slipped. I had to leave a $100 cash deposit, which wasn't stated on web site. Very thin blanket on bed. Was suppose to be a 4 star but I thougt it was more like a 2 star hotel.
Commentaires de Gestion de l’hôtel
31 mars 2022 par Manager, Gestion de l’hôtel
Hello Linda,Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
par un voyageur
Publié le 18 mars 2022 sur Expedia
I travel to this area often and will definitely put this hotel into my rotation. Great location, close to freeways and central to Orange County. The room was surprisingly large and very clean. This is a great value for the area.
Commentaires de Gestion de l’hôtel
19 mars 2022 par Manager, Gestion de l’hôtel
Hello Andrew,
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
