Ratings based on 938 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 1, 2024 on Expedia
Very tired, lower tier motel.
Comment from Hotel Management
Oct. 3, 2024 by Manager, Hotel Management
Hello Michael, We are sorry to hear that you found our hotel to be below your expectations. We appreciate your feedback and will use it to continue improving our services for all our guests. If there are specific areas you'd like to address, please feel free to contact our management team directly. Thank you for staying with us.
by A traveller
Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 3, 2024 by Manager, Hotel Management
Hello Wanda,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.
by A traveller
Posted Sep. 29, 2024 on Hotels
The customer service was excellent checking in. The overall quality of the property was not comparable to the price. The property needs modernization and better daily upkeep. For example, the TV worked but not the remote.
Comment from Hotel Management
Oct. 1, 2024 by Manager, Hotel Management
Hello Vroman, Thank you for sharing your feedback with us. We're delighted to hear you had a positive experience during check-in. We appreciate your comments regarding the property and will certainly share them with the relevant teams for consideration. Our aim is to continually improve our services and facilities to better cater to our guests' needs.
by A traveller
Posted Sep. 25, 2024 on Expedia
Comment from Hotel Management
Sep. 26, 2024 by Manager, Hotel Management
Hello william,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any areas where we can improve.
by A traveller
Posted Sep. 21, 2024 on Hotels
Comment from Hotel Management
Sep. 22, 2024 by Manager, Hotel Management
Hello Rush,We are delighted to hear that you had a fantastic stay with us! Your comfort and satisfaction are our top priorities, and we hope to welcome you back soon for another amazing experience.
by A traveller
Posted Sep. 19, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Leandre,We appreciate you taking the time to share your experience with us. If there's anything we can do to make your next stay even better, feel free to reach out to us directly. We look forward to welcoming you back soon!
by A traveller
Posted Aug. 26, 2024 on Expedia
It's gotten dirtier, won't stay there again
Comment from Hotel Management
Aug. 28, 2024 by Manager, Hotel Management
Hello anita, We appreciate your feedback and are sorry to hear about your experience. Our housekeeping team strives to maintain high cleanliness standards. We value your input and will address this matter with our staff. Your satisfaction is important to us, and we hope you will consider giving us another opportunity to exceed your expectations in the future.
by A traveller
Posted Aug. 26, 2024 on Expedia
The rooms are out dated and the pool was not available. The stay was okay.
Comment from Hotel Management
Aug. 28, 2024 by Manager, Hotel Management
Hello Maria, We appreciate your feedback and will share your comments with our team for future improvements. If you have any further concerns, please reach out to our management team directly.
by A traveller
Never Again
Posted Aug. 19, 2024 on HotelsThere was other people who were outside being extremely loud. The rooms were old and run down. The sheets weren’t clean. The ac unit didn’t put out any cold air even after we put it on the lowest temperature possible. It was just AWFUL. Definitely won’t be going back.
Comment from Hotel Management
Aug. 21, 2024 by Manager, Hotel Management
Hello Cassandra, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will pass it on to our team for further review. We strive to ensure all guests have a comfortable stay and regret to hear about the issues you encountered. We appreciate you sharing your concerns with us.
by A traveller
Jim -
Posted Aug. 15, 2024 on HotelsBreakfast was minimal - no juice, fruit or meat. We had fruit loops and coffee.
Comment from Hotel Management
Aug. 16, 2024 by Manager, Hotel Management
Hello James,We appreciate your feedback on the breakfast offerings provided during your recent stay. Your comments will be shared with our team for further review. Please feel free to reach out to our management for any additional concerns you may have regarding your experience. Thank you for taking the time to share your thoughts with us.
