Note fondée sur 519 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 janv. 2024 sur Expedia
The room I had definitely need a complete makeover. Broken furniture , hole in a wall, filthy carpet, etc. The bed was clean and comfortable. The bathroom was clean except for the bathtub, the bottom was filthy. By error, I reserved a smoking room. The clerk would not change my room for a non smoking one. This is the worst experience I had in long time. I do not recommend this place. Too expensive for the experience.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello luc, Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. We appreciate your comments regarding the clean and comfortable bed. However, we regret that the room did not meet your expectations with regards to the furniture, wall, carpet and bathtub. We will discuss these concerns with our team to ensure improvements are made. We apologize for any inconvenience caused and appreciate your understanding.
par un voyageur
Publié le 18 déc. 2021 sur Expedia
Tout était ok, le seul gros problème c’est qu’il n’y avait pas d’eau chaude très decevant
Commentaires de Gestion de l’hôtel
20 mars 2022 par Manager, Gestion de l’hôtel
Hello louise,
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
par caroline
a conseillier
Publié le 23 avr. 2017 sur Hotelsbien pour un soir personnel sympathique
Commentaires de Gestion de l’hôtel
27 avr. 2017 par Jessica of Guest Services, Gestion de l’hôtel
Thank you for your positive review. We hope to see you again soon.
par Jacques
Pas un hôtel pour se reposer
Publié le 31 mars 2017 sur HotelsMalheureusement, le pire hôtel réservé depuis très longtemps. Il est situé juste à côté d'une immense station-service ouverte 24hres. Pendant toute la nuit, on a eu le bruit des autos, camions et motos qui faisaient le plein, et certains faisaient jouer la radio à plein régime. En plus, vers 1:00 a.m., un groupe de jeunes de l'endroit se sont donnés rendez-vous dans le stationnement de l'hôtel pour rire, discuter à tue-tête et je ne sais pas quoi d'autre, mais, en tout cas très bruyants jusqu'à 3:00 a.m. Donc, vraiment pas un hôtel pour passer une bonne nuit de sommeil.
Commentaires de Gestion de l’hôtel
30 avr. 2017 par Jessica of Guest Services, Gestion de l’hôtel
We apologize for the inconvenience caused to you during your stay with us. Thank you for staying with us.
par un voyageur
Publié le 3 nov. 2024
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Manager, Gestion de l’hôtel
Hello Christie,We are thrilled to hear that you had an excellent stay with us! Our team looks forward to welcoming you back for another memorable experience.
par un voyageur
Publié le 2 nov. 2024
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Manager, Gestion de l’hôtel
Hello Christie,We're thrilled to hear you had a wonderful stay with us! Please don't hesitate to contact us directly if there's anything we can do for you in the future.
par un voyageur
Publié le 20 oct. 2024
Would stay here every time I come to this city
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Christie,We're thrilled to hear that you enjoyed your stay with us! We strive to provide a comfortable and enjoyable experience for all our guests. If there's anything we can do to make your next stay even better, please don't hesitate to reach out to our team for assistance. We look forward to welcoming you back on your next visit to the city!
par un voyageur
Publié le 19 oct. 2024
Nice and quiet
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello Christie,We are pleased to hear that you enjoyed the peaceful atmosphere during your stay with us. Our team strives to provide a tranquil environment for all our guests to relax and unwind. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out.
par un voyageur
Publié le 9 sept. 2024
A\C barely worked
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Sandra, We apologize for any inconvenience you experienced with the air conditioning during your stay. Your feedback is valuable for us to continue improving our services. Kindly contact our management team to discuss this matter further. Thank you for bringing this to our attention.
par un voyageur
Publié le 26 août 2024 sur Expedia
I didn't like the fact that room 205 water was ICE COLD from Friday August 23rd 2024 until early Mon morning August 26th 2024. My brother & nephew had to use my shower
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello KIM, We are sorry to hear about your experience with the water temperature in the room. Your feedback is important to us, and we will address this issue with the relevant team to ensure it is looked into promptly. We hope you'll consider staying with us again in the future to provide a better experience.
