Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 10 avr. 2022 sur HotelsBien en général mais même pas une bouteille d’eau ni de café dans la chambre à l’arrivée
Commentaires de Gestion de l’hôtel
10 avr. 2022 par CJ, Gestion de l’hôtel
Thank you for your review of your recent stay with us at Divi Village Golf & Beach Resort. We have made note of your comments concerning and we will look into this in the future.
par un voyageur
Decevant
Publié le 25 juill. 2020 sur HotelsHôtel pas la hauteur !
La chambre n’est pas fait tous les jours
Aucun service à la plage
Commentaires de Gestion de l’hôtel
27 juill. 2020 par Lisa, Gestion de l’hôtel
Good afternoon,
Thank you for your feedback and we do apologize we were unable to satisfy you. Please contact our owner and guest relations department @ownerrelations@diviresorts.com and give more details and they will contact your directly to discuss your concerns.
par un voyageur de France
Publié le 22 avr. 2019 sur Expedia
Des prix exorbitants pour ce complexe hôtelier qui a franchement besoin d'être rénové ( ne pas se fier aux photos ! ). Ça ne vaut vraiment pas le prix payé ( 287 euros par nuit , taxes incluses ) , scandaleux ! Une vraie arnaque à touristes comme dans beaucoup de domaines a ARUBA
Notre 1 er et dernier voyage dans cette île .
Par contre ; les habitants sont des gens travailleurs , très sympathiques et acceuillants , malheureusement " victimes " du système . ( salaire minimum : 805 euros par mois ) A vous de juger ! ! !
Commentaires de Gestion de l’hôtel
4 mai 2019 par Guest Relations Manager , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We are very sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you again in the future.
par un voyageur
Publié le 3 nov. 2024
par un voyageur
Publié le 25 août 2024 sur Expedia
Very nice property
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your 5-star review Salim. We are so happy to hear that you enjoyed our resort and we look forward to serving you again in the near future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Everything. Can’t wait to come back in Oct.
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your 5-star review Marie. We are so pleased to hear that you enjoyed our resort and we look forward to welcoming you back in October.
par un voyageur
Publié le 21 août 2024 sur Expedia
We stayed at 5504 and were very dissappinyed on the onset. We arrived on 8/16 and stayed until 8//21. We found out that we were eligible for upgrade only when we checked out. The person who checked us in was mean. She didn’t give good directions as a result it took us 15 minutes to find our room. The bathroom was moldy and the stand up shower area was disgusting it appeared that the tile in the shower was fixed it was uneven and moved when we stepped on it. I was afraid that it was going to cave in. We asked for blanket the 1st night and received it in our last night. Out toilet clogged it took 1 hour and three calls for them to come and address. At checked out they tried to have us pay for a charge we didn’t make when clearly the receipt had someone else’s name on it. I was so very disappointed as the Divi are supposed to be the Best but we will never set foot in that establishment again. The only positive interaction we had was Ervin. He was great. I attempted to purchase coffee at the shop 1st 2 days it was great the 3rd time the older woman was not professional she didn’t know what went in the drink when it was clearly written. I had to tell her whereas the younger lady who helped me on Sunday and Monday was great she even remembered what I had previously ordered. The bottom line is that they have to do better. The bathroom was a huge dissapointment in in need of repair. I felt I was fighting for my life every time I got in the shower as I thought I was going to fall.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review. We are very sorry to hear that we did not meet your vacation expectations. Our guests are very important to us and we regret that you felt that you did not receive the outstanding service that our staff are known to give our guests. We hope to have another chance to make it up to you in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
The resorts in a good location the beach right across the street only thing I didn’t like it wasn’t water in the room. It wasn’t water in the lobby at all.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We appreciate your feedback and we look forward to welcoming you back again soon.
par un voyageur
Publié le 17 août 2024
The rooms are great! They are spacious and the balcony with table and chairs is an added bonus.
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your 5-star review Jennifer. We are so pleased to hear how much you enjoyed your stay with us. We look forward to hosting you again in the near future.
par un voyageur
Publié le 17 août 2024 sur Expedia
The renovation and construction work was creating so much noise and so early on the morning ,not to let you relax.
Not a good place to be.
Commentaires de Gestion de l’hôtel
17 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review of your recent stay at Divi Village. We apologize for any inconvenience that you experienced due to our construction. We hope to have another chance to serve you in the future.
