Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 10 avr. 2022 sur HotelsBien en général mais même pas une bouteille d’eau ni de café dans la chambre à l’arrivée
Commentaires de Gestion de l’hôtel
10 avr. 2022 par CJ, Gestion de l’hôtel
Thank you for your review of your recent stay with us at Divi Village Golf & Beach Resort. We have made note of your comments concerning and we will look into this in the future.
par un voyageur
Decevant
Publié le 25 juill. 2020 sur HotelsHôtel pas la hauteur !
La chambre n’est pas fait tous les jours
Aucun service à la plage
Commentaires de Gestion de l’hôtel
27 juill. 2020 par Lisa, Gestion de l’hôtel
Good afternoon,
Thank you for your feedback and we do apologize we were unable to satisfy you. Please contact our owner and guest relations department @ownerrelations@diviresorts.com and give more details and they will contact your directly to discuss your concerns.
par un voyageur de France
Publié le 22 avr. 2019 sur Expedia
Des prix exorbitants pour ce complexe hôtelier qui a franchement besoin d'être rénové ( ne pas se fier aux photos ! ). Ça ne vaut vraiment pas le prix payé ( 287 euros par nuit , taxes incluses ) , scandaleux ! Une vraie arnaque à touristes comme dans beaucoup de domaines a ARUBA
Notre 1 er et dernier voyage dans cette île .
Par contre ; les habitants sont des gens travailleurs , très sympathiques et acceuillants , malheureusement " victimes " du système . ( salaire minimum : 805 euros par mois ) A vous de juger ! ! !
Commentaires de Gestion de l’hôtel
4 mai 2019 par Guest Relations Manager , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We are very sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you again in the future.
par un voyageur
Publié le 3 nov. 2024
par un voyageur
Publié le 17 août 2024
The rooms are great! They are spacious and the balcony with table and chairs is an added bonus.
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your 5-star review Jennifer. We are so pleased to hear how much you enjoyed your stay with us. We look forward to hosting you again in the near future.
par un voyageur de New York
Publié le 24 juill. 2024 sur Expedia
Fully furnished cooking to have the option to cook with easy accessibility to the supermarket
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed our resort and amenities. We look forward to seeing you back again soon.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Our room had a bad odor emanating from the kitchenette area. It smelled like musty old mold or spoiled food. We looked under the sink and there appeared to be black mold on the PVC pipe. We reported it to the cleaning staff and it was not cleaned. Our sheets had old stains on them that should be thrown away. We were disappointed with our stay.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review. We are very sorry to hear about your disappointment with your vacation experience. Our management team will be addressing the issues that you mentioned. We hope to have another chance to serve you in the future.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The resort was very nice but the only thing that turned us off was that we were given a 3rd floor room in a building that had no elevator. My husband and I are both in the 70’s and my husband walks with a cane due to balance and walking difficulties. The front desk staff offered us a first floor room which was bigger so we were required to pay an additional $400 , which i found ridiculous and out of our budget. So we navigated the stairs for 6 days. And when I requested for a later checkout of at least an hour, we were rejected. There was a nice bellman who transported our luggages though.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We appreciate your feedback and we apologize for any inconveniences that you experienced. We are happy to hear that you enjoyed your stay and we hope to see you back again soon.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Very lovely place to stay! Different food options and shuttles that transport you around the villas. Staff was nice and willing to call taxis for you upon request. Our room was spacious and clean however I did see a roach in our room. Other than that the room was clean and I was satisfied with my stay.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We are pleased to hear that you enjoyed our resort and our helpful staff. We look forward to welcoming you back again in the near future.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Overall, the property is good, excellent swimming pool. I would suggest cleaning the bathroom better and there was a mold smell in the bedroom.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Relations , Gestion de l’hôtel
Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed our resort and amenities. We appreciate your feedback and we will be addressing your concerns. We look forward to serving you again in the future.
