Note fondée sur 562 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Vivian Wever, Gestion de l’hôtel
Thank you for your stay with us, we hope to see you back soon, kind regards,
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hyatt Place Management, Gestion de l’hôtel
Dear Gilberth,Thank you for choosing our hotel while being in Aruba.
par un voyageur
Hyatt Aruba Airport
Publié le 21 sept. 2024 sur HotelsWonderful place. I stay here all the time and keep coming back!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hyatt Place Management, Gestion de l’hôtel
Dear David!Nice to see you enjoy our beautiful hotel!Always welcome in home away home.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Really nice hotel and friendly staff. Walking distance from the airport.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hyatt Place Management, Gestion de l’hôtel
Dear Aldwayne!Thank you for staying with us while in Aruba.The proximity to the airport is so convenient and also close to the main important point to visit.Hope to see you soon!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Our stay at the resort was wonderful! Upon arrival, we were warmly greeted and handed two flutes of champagne, which was a delightful surprise. We were then given a tour of the resort, highlighting all the essential spots we’d need to know. When we reached our room, we were shown its spectacular amenities. I particularly loved the tablet that allowed us to reserve everything from beach chairs to food orders and reservations.
The resort was quiet, serene, clean, and well-organized. The service throughout the facility was excellent, especially at the bar, concierge, and greeting areas. The highlight of my trip was the breakfast, which offered everything you could expect and more, with exceptional timing. I also appreciated the availability of a washing machine and dryer (just needed to buy detergent) to clean some clothes during our stay.
There wasn’t anything I disliked about the place. The bathroom even had a TV in the mirror! The room was incredibly comfortable, and I enjoyed lounging on the sofa from time to time. The beachfront was pristine, and if you needed anything, you could simply raise a flag on the beach chairs, and the staff would promptly assist.
Overall, this was an exceptional experience and vacation. I’m usually sad when leaving a place like this, but not this time because I know I’ll be back soon! Well done, Bucuti & Tara.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Hyatt Place Management, Gestion de l’hôtel
Dear Bryant,Thanks for the kind words our sister hotel is gorgeous.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Dirty carpet
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Mohamed B, Gestion de l’hôtel
Dear Tammy,Thank you for your feedback, do know that we are currently working to better our carpets on each floors due to your feedback. Your feedback has been very crucial so we can better ourselves for all of our guests. We will be delighted to have you back soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Front desk need some customer service training to improve on their interactions with clients.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hyatt Place Management, Gestion de l’hôtel
Dear Marcel,Thank you for choosing our hotel to stay in Aruba.For us service is a key; and we are engage with training the new colleagues and as well to give opportunities to Hospitality students to start their experience in hotel industry.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Mohamed B, Gestion de l’hôtel
Dear Carlvin, Thank you for sharing your feedback about your recent stay with us. We value your insights and are committed to improving our services. If there were specific areas where you felt we could have done better, we would appreciate any additional details you can provide.Your comments are important to us, and we hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Mohamed B, Gestion de l’hôtel
Dear Patricia,Thank you for sharing your feedback about your recent stay with us. We value your insights and are committed to improving our services. If there were specific areas where you felt we could have done better, we would appreciate any additional details you can provide.Your comments are important to us, and we hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The proximity to the airport is amazing! A few feet walking distance. Literally on the same sidewalk.
Staff were courteous and professional. Continental breakfast was delicious.
Entire island is only 20 miles long, so very easy to get to anything you want to visit!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hyatt Place Management, Gestion de l’hôtel
Dear Rosetta!Thank you for your comments, it is nice to see how much you enjoyed staying in our hotel to explore the island.We are very convenient for those who really want to explore the island starting with a great breakfast.Hiope to have you soon back anytime.