Note fondée sur 1 050 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2022 sur Hotels
par un voyageur
Publié le 5 nov. 2024
Room was clean and staff was very kind and helpful
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Renaissance Aruba, Gestion de l’hôtel
Dear Dexter, Thank you for your review! We're delighted to hear that you enjoyed a clean room and our friendly, helpful staff. We look forward to welcoming you back for another great stay!Regards,
par un voyageur
Publié le 5 oct. 2024
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Renaissance Aruba, Gestion de l’hôtel
Dear Erion, Thank you for your kind feedback! We're excited to hear you had a great experience and look forward to hosting you again soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Razoável. Não é um resort. Hotel pequeno, apenas 1 piscina disponível na área para adultos. O quarto era imenso mas muito mal planejado, quase 70m2 de quarto é o armário (pequeno) fica apertado no banheiro.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Renaissance Aruba , Gestion de l’hôtel
Dear Fernanda, Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate your comments about the room design and amenities, as they help us improve. If you have any specific suggestions for enhancements, we’d love to hear them. We hope you consider giving us another chance in the future!Regards,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Our stay at this property was wonderful. Nice atmosphere. LG Smith steak house was superb. Breakfast buffet had plenty of choices to satisfy even a picky eater. The only thing that took us off guard was that we had to take a boat to the beach. In the describing the amenities. It mentions a beach but you have to did in the wording to find that you have to take a boat ride of about more or less 10 minutes to get to there private island. Over all we had a great time in Aruba.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Renaissance Aruba , Gestion de l’hôtel
Dear Carlos, Thank you for your feedback! We’re delighted to hear you had a wonderful stay and enjoyed the atmosphere, as well as the superb dining at L.G. Smith's and the breakfast buffet. We appreciate your comments about the boat ride to our private island and will take that into consideration for clearer communication in our descriptions. For a better view of the resort and the boat ride experience, we invite you to check out the video on our website. We’re glad you had a great time in Aruba and hope to welcome you back soon!Regards,
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Renaissance Ocean Suites was a beautiful, clean and quiet resort. The property and ocean view suites are amazing. The staff is super friendly and provided excellent service. We would highly recommend this resort to family and friends.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Renaissance Aruba , Gestion de l’hôtel
Dear Madeline, Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay at Renaissance Ocean Suites and appreciated the beautiful, clean, and quiet atmosphere. It’s great to know our staff provided you with excellent service. Your recommendation means a lot to us, and we look forward to welcoming you and your loved ones back soon!Regards,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Renaisssance Aruba , Gestion de l’hôtel
Dear Guest, Thank you for your review! We're glad to hear you enjoyed your stay and appreciate your feedback. If there's anything specific that could have made your experience a perfect 10, please let us know. We strive to improve and hope to welcome you back for an even better visit next time!Regards,
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Hotel espetacular ! Supri todas as necessidades
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Wonderful people, very attentive and friendly. Not overly impressed with the room considering the rate we paid. It seemed like a typical Marriott room in any random hotel. Restaurants were very good and Flamingo Islnd was fantastic.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Love it! Will come again
