Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Oriental Dragon Boat Festival
Publié le 7 nov. 2023 sur HomeAwayMy friend and I traveled a little over 5 hours to participate in the Oriental Dragon Boat Festival held at River Dunes. Upon arriving everything went as well as expected. From entering the dwelling to getting settled and eventually leaving. The dwelling was clean and furnished above and beyond. The only thing that gave us difficulty was the television station we were told to use. The sound on the station was in and out. Other stations the sound was fine. I do consider that a minor issue. We felt safe and comfortable. Everyone we came in contact at River Dunes was friendly and helpful. We shopped at the Provision store and had lunch at Yawl's Cafe and the staff was great at both places. I highly recommend staying at River Dunes and hopefully next year we will be back and be able to stay even longer.
par un voyageur
Beautiful cottage
Publié le 24 sept. 2023 sur HomeAwayLove River Dunes!
Is was our first time there. We felt safe during Tropical storm Ophelia because of the nice constructed home.
Loved the easygoing bike riding atmosphere. We will be returning soon!
par un voyageur
Great house but poor communication
Publié le 7 sept. 2023 sur HomeAwayWe stayed 2 nights. The house was beautiful, very well decorated and location is very quiet and peaceful. I sent 2 messages through the Vrbo portal asking for a late checkout and never received a response. Then on the morning of checkout I sent a text requesting the same and was denied. When I stated that I had sent them 2 requests, there was no acknowledgement that they had failed to respond to my messages and the texts were snarky. Additionally, there was no water coming through the pipes at about midnight on the first night. I messaged the agency and was told it was a community issue and they would send someone out the next day. Although the issue was fixed the next morning, I never received a follow up message apologizing or checking to make sure our issue was resolved. Lastly, the site said the yacht club had a dinner club and we would have access. We had planned to have dinner there the 2nd night but they only provided a food truck in the parking lot and did not serve dinner at the club. Communication was not the greatest, but the house was really nice.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to provide feedback about your recent stay at our property. We greatly appreciate your kind words about the beauty and peacefulness of our house. We strive to provide a comfortable and enjoyable experience for all our guests, and it's wonderful to hear that you found our accommodations to your liking.
We sincerely apologize for the inconveniences you experienced during your stay. We understand that communication issues can be frustrating, and we regret that we fell short in responding to your late checkout requests in a timely manner. This is certainly not the level of service we aim to provide, and we will address this with our team to ensure that future guests do not encounter similar challenges.
Regarding the water issue you encountered on the first night, we apologize for any inconvenience this may have caused. We're pleased that the problem was resolved promptly the next morning, but we recognize the importance of follow-up communication, and we regret not reaching out to ensure your satisfaction. This is an area where we can improve our guest experience, and your feedback is valuable in this regard.
We also apologize for the misunderstanding about the yacht club dinner club. We will review and update our property description to ensure that future guests have accurate information about the dining options available at the yacht club.
We truly value your feedback as it helps us enhance the quality of our services. We hope you would consider giving us another opportunity to host you in the future, and we will do our best to ensure that your next stay with us surpasses your expectations in every way.
Thank you once again for choosing our property, and we look forward to the possibility of welcoming you back in the future.
Warm regards,
The Beth Frazer team
par un voyageur
Great visit
Publié le 19 juin 2023 sur HomeAwayThis was our second stay at River Dunes in this cottage. It was equally as great as the first time. Fully equipped cottage with everything you could need and River Dunes is a lovely community with beautiful amenities! Highly recommend.
par un voyageur
Hidden Gem of a property
Publié le 17 mai 2023 sur HomeAwayThe River Dunes development is quite the hidden gem in Oriental. The atmosphere reminds me of Wild Dunes Resort in Isle of Palms, SC many years ago. Broad Creek cottage is a well maintained & equipped escape in a relaxing environment. I brought my parents with me and both enjoyed our time in Rover Dunes and plan to return again in the future. The host was very accommodating to let our 2nd family dog come along for the trip which was appreciated!
par un voyageur
Fantastic
Publié le 8 sept. 2022 sur HomeAwayBeautiful house in fantastic location with full amenities. Prompt response from host, easy check in and departure. We will go back!
par un voyageur de Emerald Isle, NC
Amazing as Always
Publié le 22 juill. 2022 sur HomeAwayLOVE this spot! Living in Emerald Isle this is just what I need when I want to get away for a couple days - great "staycation" spot with just enough to do yet far away to get away from "real" life! Looking forward to being back in a couple months to enjoy the fall weather! LOVE seeing all the new construction going on in the community!
par un voyageur
Great Stay!
Publié le 20 juin 2022 sur HomeAwayEverything was perfect at River Dunes. The cottage was lovely and equipped with everything we could need. We enjoyed the amenities of the River Dunes Club immensely. Would highly recommend!
par un voyageur de Emerald Isle, NC
simply amazing
Publié le 5 mai 2022 sur HomeAwayThe property was more charming in person that it was in the pictures if that is even possible - I wanted a "staycation" to get away from the hustle and bustle of life and this property was perfect! I felt like I was in a resort community somewhere like Charleston and only being a little over a drive home! I have several friends and clients that live in River Dunes and actually ran into them at dinner one night and the Café the next day! I will be back several times a year and look forward to booking a retreat in the Fall for my company! Absolutely no complaints from me!
par un voyageur
Wonderful Weekend Getaway
Publié le 29 juill. 2021 sur HomeAwayEverything was wonderful and exceeded expectations! The community amenities were a big added bonus. It was a peaceful, idyllic place to get away with friends.
