Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ubicación perfecta, instalaciones y trato necesita mejorar mucho
Publié le 1 sept. 2024 sur HomeAwayAl llegar, nos cobraron 70 € de limpieza y supuesta lavandería de lujo, y nos encontramos con un apartamento descuidado, grasa en la campana, goteando, paredes muy sucias, la barbacoa con dos dedos de grasa y restos de mucho tiempo, en cuanto a las instalaciones no se corresponden las fotos, se muestra una mesa perfecta y nos encontramos una mesa oxidada y deteriorada, las sillas igual, las tumbonas rotas y rajadas, la columna de ducha de uno de los baños descolgada, armarios con las puertas rotas y salidas de las guías, electrodomésticos como la tetera con restos y desgastado, en malas condiciones. No repetiremos. Lo más importante es que cuando dimos parte, nos trataron fatal, despreciando nuestra queja y solo dejando una solución, "sino os gusta os váis", así nos trataron, una vergüenza.r
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Cuando llegaste, comenzaste a quejarte de todo, pensando que era un hotel de 5 estrellas. El apartamento es exactamente como en las fotos. Sí, te ofrecimos que te fueras, ya que disfrutamos de los huéspedes que vienen de vacaciones, no de quejarnos. Si tus quejas hubieran sido legítimas, las habríamos abordado de inmediato. Lee todas las reseñas de 5 estrellas, creo que esto cuenta una historia sobre ti como huésped. Por favor, borra nuestros datos y vete a un hotel la próxima vez.
par un voyageur
Experiencia para repetir
Publié le 19 août 2024 sur HomeAwayDesde el momento de la contratación hasta el día de salida ha sido maravilloso. Casey muy simpática y atenta y Graham un encanto también. El apartamento estaba muy limpio y en una ubicación perfecta tanto para ir a la playa (en coche) como para ir a comprar, con el centro comercial muy cerquita. La zona de l a terraza la verdad que es un lujo, está muy bien cuidada y disfrutamos mucho tanto con el jacuzzi como con la barbacoa. Sin duda si podemos, volveremos y además lo recomendamos al 100 %.
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Naiara,
¡WOW! Nos alegra mucho que hayas disfrutado tanto de tus vacaciones y del apartamento, ¡especialmente del solárium y el jacuzzi! Así como de todo el entorno. Esperamos sinceramente volver a verte pronto. Gracias una vez más, Casey
par un voyageur
Great location
Publié le 11 août 2024 sur HomeAwayLovely spacious 1st floor apartment with modern decor. Great roof terrace with hot tub and comfortable outdoor furniture along with a bbq.
Commentaires de Gestion de l’hôtel
11 août 2024 par VrboOwner, Gestion de l’hôtel
Kay, Just so glad you had a great holiday and enjoyed all in the apt as well. We do look very forward to seeing you again soon. Take care and thanks Casey
par un voyageur
Great stay
Publié le 21 avr. 2024 sur HomeAwayWe were met on arrival by Graham who showed us around. The apartment was very clean & tastefully decorated. Well equipped kitchen with plenty of kitchenware. Beds were extremely comfortable. Smart TV, which after two lessons with Graham we (technophobes) managed to view. The roof terrace was amazing with sunloungers, gas bbq, dining table & chairs & a hot tub. Graham was very quick & efficient with a small issue with a broken toaster & he replaced it with a new one immediately.
La Zenia Boulevard is within walking distance with many shops & snack bars if you want to spend a day shopping.
Other restaurants are a short walk away but the road can get busy.
We loved our stay here.
Commentaires de Gestion de l’hôtel
21 avr. 2024 par VrboOwner, Gestion de l’hôtel
Gail, Thank you so much for the amazing review and lovely words, I shall pass all onto Graham as well. We are so happy you enjoyed your stay and the apartment so much, simply amazing and that's what we're here for. We look very forward to your next visit. Take care, Casey
par un voyageur
Tastefully decorated, attractively lit apartment with fantastic roof terrace
Publié le 2 avr. 2024 sur HomeAwayBesides the roof terrace with private jacuzzi, we loved the bathrooms the most.
In recent weeks we have booked 7 different holiday homes and for the first time we had a bathroom with a walk-in shower instead of showering in the bath.
And finally no space-consuming bidet that we northerners have no idea how to use.
And a soft close toilet seat, so nice.
The beds are very spacious (a little too soft for our taste).
Very tastefully lighting.
The apartment is a 5-minute walk from the Lidl and Mercadona supermarkets.
If you also replace the window coverings (which have been repaired with duct tape), it will be perfect.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par VrboOwner, Gestion de l’hôtel
Claudia, We're so happy you enjoyed the apartment so much and the location as well the showers! As always we look forward top seeing you again soon. Thanks and take care, Casey
par un voyageur
Short Stay
Publié le 25 févr. 2024 sur HomeAwayThe property was in a nice location near to all the bars and restaurants, the apartment complex does need a little TLC, painting in the bedroom , new bedding and may be new bed in the big room as was two beds pushed together
Bedding was dated bathrooms needs tiles cleaned and new silicone but that’s just me may be be fussy, I do like things being clean and welcome feel when you go away
But overall it was nice the guy that meet us there was very helpful but only down full was we had to be out for 10am and this is the first time we have had to be out that early when we go to Spain,
But it was clearly stated so no issues there
We had a great time overall
Commentaires de Gestion de l’hôtel
25 févr. 2024 par VrboOwner, Gestion de l’hôtel
Richard, I am glad you had a great time. I don't understand the TLC comment as it's just been painting in most. As well the beds are always down to owners, these are privately owned homes for rent. As well the bedding is always new as WE OWN THE LINEN and it is professionally laundered. As for the check out time, yes times do apply if it is a same day change. But had you informed us we would have happily let you use another place for the day as we always keep our guest happy. Anyway we do hope to see you again. Thanks Casey
par un voyageur de Schloss Holte-Stukenbrock
Perfect stay
Publié le 20 déc. 2023 sur HomeAwayThe place is very nice
Commentaires de Gestion de l’hôtel
20 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Alexander, We are glad you enjoyed your stay and we look forward to seeing you again soon. Merry Christmas, Casey
par un voyageur
No complaints
Publié le 13 sept. 2023 sur HomeAwayStayed for 9 nights. Location is perfect for convenience to supermarkets lidl 3mins by foot and Mercadona 6mins on foot. There are so many restaurants nearby and also the fantastic La zenia shopping centre is just around the corner.
The apt itself was just perfect, comfy beds, plenty of storage space for your holiday clothes. Kitchen very well equipped, maybe a few more mugs, but no big deal. Living room spacious for the 3 of us and a good selection of tv programmes, my husband got to watch his football. Rooftop solarium was brilliant, I sat in the shade whilst the other two baked in the sun, it was so quiet and peaceful. The jacuzzi was a real treat we did turn the temp to cool as it was so hot. We didn’t use the BBQ so cannot comment on that. Would I stay again? … most definitely!
Commentaires de Gestion de l’hôtel
28 sept. 2023 par VrboOwner, Gestion de l’hôtel
Claire, Thank you so much for the glowing review, that is what we like and your holiday is all about! We do look very forward to your next visit. Take care now, Casey
par un voyageur
Private terrace?????
Publié le 26 mai 2023 sur HomeAwayThe apartment was clean and nicely presented with everything you could want for a self catering holiday. The outdoor furniture was all very good as was the bbq and hot tub. My main problem with the apartment was that every time you wanted to use the solarium you had to lock the apartment up and go upstairs. The solarium is not what i would class as private by any means. The stairs is joint access to the solarium with no screening from your neighbours supposedly private solarium. Basicly there is no real divide between you and the neighbours and they can watch you in the hot tub, sunbathing or doing a bbq.
Commentaires de Gestion de l’hôtel
27 mai 2023 par VrboOwner, Gestion de l’hôtel
Emma, I am sorry you did not enjoy your stay. It is a private solarium. "Private" means it is for your use only which it is. I honestly do not know how you can give a 3 star rating because of a solarium you misinterpret! Plus in any country, if you leave the house when you do not have sight of the door you should lock it. I am sorry you did not enjoy and perhaps you clarify what you wish for. The advert is exactly what the property is, note all other reviews. But still we hope to see you again, Casey
par un voyageur
La zenia apartment
Publié le 1 mai 2023 sur HomeAwayGreat apartment,good location plenty of amenities within walking distance.good central location too explore the surrounding areas
Commentaires de Gestion de l’hôtel
16 mai 2023 par VrboOwner, Gestion de l’hôtel
Steven, Thank you so much for the review and just so glad you had a great time. We look forward to your next visit. Thanks Casey
