Avis 4 Bed 3 Bath w/ Private Pool near Disney in West Haven

beautiful home

Hot tub didn’t work, pool area needs work, weeds , cheap furniture, bathrooms need makeovers , lounge , hall and kitchen were great.

Very nice, clean house and excellent management. Strongly recommend West Haven.

Good experience, nice property

We loved our stay there and will come back again!

Upon arrival to our rental home, the house had a very musty odor and a heat wave hit us right away. We noticed the thermostat read 85 degrees and the A/C was not working. We called the number on the email that was giving which was the answering service and the lady on the line was extremely rude and was not helpfully at all, when we told her that the A/C was not working all she could say was “okay” and ” oh I feel ya mine is not working at my house either, and I will contact the maintenance department and they might get back with you sometime today they close in an hour”. When we asked for a number to speak to someone else, she was unhelpful and would not give it to us. Not only was the A/C not working the walls were covered in marks of dirt and the pool areas was full of weeds and mold. Finally, we got a hold of the property management company and Rory was very helpful, she sent maintenance right over and when they were unable to fix the A/C issue they moved us to a different house right around the corner. The house that we switched over to was just okay, the overall cleanliness of the house was poor, there was a sandwich press in the pantry and when we opened it, it looked like it hadn’t been cleaned in over a year, there was grease and stuck on food partials all over it. The house was dusty and the toilet in one of the bathrooms would not stop running. There was no dish soap, dishwasher soap, laundry detergent, or even an extra roll of toilet paper or paper towels. The pool area was dirty, there was weeds growing through the pavers, cigarette buds laying on the ground and the pool at a bunch of sand and dirt in the bottom, the screens had holes in them, and we saw a few rats one evening. We like to rent a house in Orlando every year for a quick get away and this is the first time we rented with Tropical Escape Resort and this will be the LAST time we rent with them. I do not recommend this property or this property management company. After returning home we realized we left a few items in the house one item being a check in a bag another a set of dress clothes hanging in the bathroom closet. We only live a hour drive from the house and my daughter attends collage in Orlando so we wanted to pick up the items. They said they were going to send housekeeping to look for the items. I have not heard back from them even after emailing them several times the phone just rings no one answers. It has been over two weeks of trying. With no luck.

New construction in back of house. View on pictures show nice scenery of trees. Not any more. Air filters were clogged. My husband changed main air culture so AC can circulate air. Back yard screens were torn and one pane missing which had knats and mosquitos while trying to enjoy pool. Missing a couple of vertical blinds back sliding glass door. Bed lining worn..could use new ones.

Very cozy home.

Great vacation rental, the only thing in the pool area it did not have much privacy especially when the neighbors next door was out at the same time. Other than that I will come back.

The property was everything I had hoped and expected it to be. I booked the property before I read reviews. But I didn’t run into any of those problems others had mentioned. Location was great. Pool was great. There were 7 of us, 2 adults, 2 teens, and 3 kids 6 and under. Everyone enjoyed the space and it never felt like we were on top of each other. We would choose this place again