Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
2,0 Service et personnel
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Courte séjour à Orlando
Publié le 5 juill. 2022 sur HomeAwayLa maison était trop proche de la route et c’était bruyant et nous ne pouvons dormir.
Commentaires de Gestion de l’hôtel
8 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Where's are refund
Publié le 15 sept. 2024 sur HomeAwayThere was no AC we called management they showed up 3 1/2hrs later there was no battery in the Thermastate and she couldn't fix the AC.
We called VRBO put in a complaint that we wanted a refund with VRBO and Management.
We left and gott a hotel at Holiday Inn Express.
Where is our Refu
Commentaires de Gestion de l’hôtel
20 sept. 2024 par VrboOwner, Gestion de l’hôtel
The Management company responded to your call out regards the issue you had reported with the AC unit within an hour of you contacting them. You had complained that there were no batteries in the thermostat and after investigation by the management company that was not the issue and they had resolved it roughly within 2 hours of you contacting them and them responding. The Managements Company advised you had spoken to the AC technician whilst he was there and you remained in the house after the AC had been fixed and he had left although you had argued with the AC technician that what he had done would not fix the AC but it had.
The Management Company also advised that you had also called them before raising the issue about the AC to say that there was no pack n play crib. You advised you had looked everywhere. The Management Company asked if you had looked in the closet on the main floor. You advised you had not looked there and when you did look it was there! You then called again a while later to complain that the pack n play was broken. The Management Company explained to you how to set it up properly and then you informed them it was no longer broken and working fine. After speaking to the Management Company 4 times only did you then mention about the AC unit.
The Management Company advised me the AC unit was working fine when they completed their checks before you gained access to the house. You did not advise the management company or me you were no longer staying
par un voyageur
Outstanding Deal--Great Accommodation
Publié le 3 sept. 2024 sur HomeAwayCame here for the Labor Day weekend with my family and we had a blast. We had more than enough room to spread out, the beds were very comfortable, the living areas were very clean, the communication between the host and us was excellent, the distance from the house to the pool was pretty close. Some of the appliances were a bit outdated, but they were in great shape and operational. I'm including that here because some folks prefer the look of updated appliances, whereas, we're just excited that we have amenities that a hotel cannot offer. If you're traveling with a large party, then this is the best bang for your buck. Cannot recommend this place enough! Thank you to the host for giving our family a cost effective alternative to other lodging options.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Marty so glad you enjoyed the house and resort. Your kind comments are very much appreciated.
par un voyageur
Ok stay
Publié le 5 août 2024 sur HomeAwayProperty is overall ok. It really depends on how much you expect. I have rented other homes multiple times. It’s basic nothing spectacular nothing that would prevent me from staying again but it wouldn’t be a first choice. The resort in total needs updates. The property itself needs new pillows, sheets and towels. The sheets have stains which we initially thought was dirt. There were 5 bath towels one hand towel and no wash clothes in the downstairs bathroom. Pillows extremely flat. Front door doesn’t close good dishwasher doesn’t close well. The fridge sounds like a lawnmower. Both sliding doors need repairs and a good cleaning
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Nakesha we appreciate your comments firstly we are glad you enjoyed the stay at the resort I will look at the other points you have raised with my management company.
par un voyageur de Chebanse, Il
Disney Trip
Publié le 3 août 2024 sur HomeAwayThis property was in a perfect location for our stay. It was about a 30 minute trip between the condo and parks and the traffic in the area was not bad at all. The condo was clean, but could have used a little deeper cleaning as there was a lot of dirt/dust/grime on the light fixtures and switches, BUT nothing that would have made me want to not stay there. Kitchen was well stocked and there was ample room for our family of five. Staff was friendly and helpful. Kids loved the arcade(even the 18 and 19 year olds!) and the pool was refreshing to dip into after the parks.
par un voyageur
Good
Publié le 19 juill. 2024 sur HomeAwayWe recommend this property
Commentaires de Gestion de l’hôtel
21 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind comments Hector. We are glad you enjoyed the resort and house we hope to see you and your family again.
Regards,
Joe
par un voyageur
Nice comfortable stay
Publié le 5 juill. 2024 sur HomeAwayThis property was as described. Extremely clean, everything in order. Check in was easy, I do like how the have access controls to the grounds. Communication with the owner was excellent.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much for your kind words. We are so glad you enjoyed your stay at the resort and house and it met all your expectations. We look forward to seeing you again.
Regards,
Joe
par un voyageur
Week long stay
Publié le 2 juill. 2024 sur HomeAwayOverall a decent place to crash after spending many days at the parks. The unit had plenty of space for our family.
The unit is a 6 min walk from the pool and other amenities.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you very much for your kind comments and we are happy you enjoyed the house and resort and look forward to seeing you again.
Regards
Joe
par un voyageur
regal plams resort
Publié le 18 juin 2024 sur HomeAwaypool and water slides were very nice. convient to grocery.
Lock box not near door but on side of porch, hard to find in the dark when we arrived late at night. But we were able to call and got assistance right away.
The unit could have been cleaner.
Over all nice place to stay.
par un voyageur de Camden
Great Location and perfect for families
Publié le 2 juin 2024 sur HomeAwayWe really enjoyed staying at this property. Checking in was a breeze, and the staff was friendly. The condo had everything we needed for our family if 5. There’s a Publix grocery store 2 minutes away in a shopping plaza that also had a liquor store. We will definitely look to stay in this property on our next trip to Orlando.
Commentaires de Gestion de l’hôtel
4 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you Paul we are glad you enjoyed your stay at the resort and house thank you for your kind comments.
Joe
