Note fondée sur 739 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Nice
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Nice hotel
par un voyageur
Publié le 23 oct. 2024 sur Expedia
I wanted to surprise my wife with a wedding band upgrade and the staff helped me set up everything. It was perfect!!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kyle F, Gestion de l’hôtel
Good Afternoon, Thank you for choosing to stay at The AC Hotel Orlando Downtown during your travels. We’re thrilled to hear that our team was able to help you with the surprise for your wife. It’s wonderful to know everything went perfectly!If you need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you both back!
par un voyageur de Las Vegas
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kyle F, Gestion de l’hôtel
Good Afternoon, Thank you for choosing to stay at The AC Hotel Orlando Downtown during your travels. We’re so glad to hear you enjoyed your stay. If there are any specific highlights or thoughts you’d like to share, we’d love to hear them!Looking forward to welcoming you back soon!
par un voyageur
Weekend with friends
Publié le 20 oct. 2024 sur HotelsThis is a nice new hotel in the downtown Orlando area but it is in a very noisy location right off of the freeway. It also does not have a pool. And it's not really in walking distance of anything. However the service was excellent and the AC sky bar had beautiful views. The breakfast was also very good. It was nice that they had affordable valet parking.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Zack, Gestion de l’hôtel
Good morning,Thank you for taking the time to leave a wonderful view. I understand being in Downtown Orlando, it can be noisy at times. We appreciate your feedback and are hopeful for another opportunity to host you in the near future.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Zack, Gestion de l’hôtel
Good morning, Thank you for taking the time to leave us a 10/10 review. We appreciate your feedback and are hopeful for another opportunity to host you again.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Zack, Gestion de l’hôtel
Thank you for taking the time to leave us a review.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par AC Hotel by Marriott Orlando Downtown, Gestion de l’hôtel
Thank you for your 5 out of 5 rating! We appreciate you staying with us and hope to welcome you back again.
par un voyageur
Jamás recomiendo quedarse en este hotel
Publié le 16 oct. 2024 sur HotelsEs un hotel caro y la vdd las fotos son Photoshop. Las habitaciones necesitan mantenimiento. Todo te cobran aparte, el desayuno, el estacionamiento.. fatal. Nos dieron una habitación que NO correspondía a nuestra categoría y su excusa fue porque estaban saturados. Ósea sobre venden habitaciones. El personal de servicio no tiene ganas y son rudos.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Zack, Gestion de l’hôtel
Gracias por compartir su experiencia. Le pedimos disculpas por los problemas que tuvo durante su estadía. Es decepcionante saber que la habitación no cumplió con sus expectativas y que tuvo problemas con nuestro servicio. Sus comentarios sobre el mantenimiento y los cargos adicionales son valiosos y abordaremos estas inquietudes con nuestro equipo. Agradecemos sus comentarios y esperamos tener la oportunidad de mejorar su experiencia en el futuro.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Kyle F, Gestion de l’hôtel
Good Afternoon, Thank you for taking the time to leave a review. We're sorry to see that your experience didn’t meet your expectations. We value your feedback, and it would be really helpful to understand more about what went wrong. If you could provide any additional details, we’d love the opportunity to address your concerns and improve.Thank you again, and we hope to hear from you soon!
