Note fondée sur 598 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2024 sur Expedia
Très propre. Rapport qualité/prix excellent
Commentaires de Gestion de l’hôtel
30 mai 2024 par JPage, Gestion de l’hôtel
Thank you for choosing to stay with us, Michel. We appreciate your feedback and hope to welcome you back when your travels bring you back to Orlando.
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Perfect!
Commentaires de Gestion de l’hôtel
15 avr. 2024 par JPage, Gestion de l’hôtel
Thank you for staying with us, Alexandre. We are so glad you did and we love knowing that you had a perfect stay. We hope that you will give us future opportunities to welcome you back to our hotel.
par un voyageur
Publié le 19 août 2024 sur Expedia
Safe quiet area, very friendly staff. Parking was very convincing and easily accessible
Commentaires de Gestion de l’hôtel
20 août 2024 par JPage, Gestion de l’hôtel
Thank you for staying with us, Javier. It is so great to know that our friendly staff helped make your stay. We appreciate your feedback and look forward to opportunities to welcome you back to the AC Hotel by Marriott Orlando Lake Buena Vista.
par un voyageur
Publié le 18 août 2024 sur Expedia
It was new and very clean
Commentaires de Gestion de l’hôtel
20 août 2024 par JPage, Gestion de l’hôtel
Thank you for staying with us, Juan. We appreciate your feedback, and we are happy to know that you had a great stay. We look forward to future opportunities to welcome you back to Orlando.
par un voyageur
Publié le 18 août 2024 sur Expedia
Customer service from the time I walked in was excellent. Easy check-in !
Commentaires de Gestion de l’hôtel
20 août 2024 par JPage, Gestion de l’hôtel
Thank you for staying with us, Yvonne and letting us know that you had an excellent experience. We hope to have future opportunities to welcome you back.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par JPage, Gestion de l’hôtel
Thank you for staying with us, Matthew. We appreciate your feedback and hope to welcome you back when your travels bring you back to Orlando.
par un voyageur
Publié le 16 août 2024 sur Expedia
staff was nice and friendly
Hotel was clean and comfortable
and distance to Uber or Lyft to get to the parks was great
Commentaires de Gestion de l’hôtel
20 août 2024 par JPage, Gestion de l’hôtel
Thank you for staying with us, Nickole. We appreciate you letting us know that you had a friendly, clean and comfortable stay. We hope that you will think of us again when planning your next visit.
par un voyageur
Publié le 15 août 2024 sur Expedia
Love
Commentaires de Gestion de l’hôtel
15 août 2024 par JPage, Gestion de l’hôtel
Thank you for choosing to stay with us, Martin. We appreciate your feedback letting us know that you loved your stay. We hope to have future opportunities to welcome you back.
par un voyageur
Nice hotel, room service needs improvement
Publié le 14 août 2024 sur HotelsOn the first day, one of our items went missing. Management was very professional handling the issue, but for the rest of our stay we had to lock all our stuff every time we left the hotel. In addition to that, room service was not as one should expect from Marriot: we had to leave notes asking for clean glasses, coffee and conditioner replacements. That said, the room was nice, bed was comfortable, decent shower and air conditioning worked perfectly (which is a requirement to survive Orlando). Parking is a bit expensive (18 bucks a day) considering the parking lot is open and uncovered. Overall, it is worth your buck, would stay again.
Commentaires de Gestion de l’hôtel
15 août 2024 par JPage, Gestion de l’hôtel
Thank you for choosing to stay with us. We apologize for the inconvenience you experienced during your stay. This does not reflect our usual standards, and we take your feedback seriously. During your stay our housekeeping team were informed and immediate steps were taken to rectify the situation. Our goal is to ensure that thorough cleaning procedures are followed and we are sorry that we did not meet or exceed your expectations. It is great to know that you did enjoy your overall stay, thank you for sharing your experience. Your satisfaction is of the utmost importance to us and we look forward to exceeding your expectations when your travels bring you back to the AC Hotel by Marriott Orlando Lake Buena Vista.
par un voyageur
Publié le 13 août 2024 sur Expedia
El hotel en general bien, pero nuestra habitación tenía un olor muy raro, como a humedad.
Commentaires de Gestion de l’hôtel
14 août 2024 par JPage, Gestion de l’hôtel
Thank you for choosing to stay with us, Nadia. We are sad to learn that your room had an unpleasant smell, we hope that we were ablet to address the issue during your stay. We appreciate your feedback and have shared your comments with our Housekeeping Director. Please keep us in mind when planning your next visit to Orlando, it would be a pleasure to welcome you back.
