Note fondée sur 1 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Un hôtel propre et accueillant pour moi et ma famille de 5 personnes.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par AP, Guest Services, Gestion de l’hôtel
Dear Abdoulkarim,Thank you for your review! We are delighted to hear you found our hotel clean and welcoming. We strive to provide exceptional service and create memorable moments for our guests. Thank you for choosing Buena Vista Suites. We look forward to welcoming you and your family again soon!
par un voyageur de Levis
Publié le 24 avr. 2024 sur Expedia
nous avons attendu 2 heures avant d'avoir notre chambre
Commentaires de Gestion de l’hôtel
25 avr. 2024 par AP, Guest Services, Gestion de l’hôtel
Dear Martine,Thank you for taking the time to leave us a review. We are sorry to hear about the delay in getting your suite and apologize for any inconvenience this may have caused. Rest assured that your feedback has been shared with our team as this will help us improve our services. Thank you for choosing Buena Vista Suites. We hope to welcome you again soon.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Nice staff. Good breakfast included. Very clean! However, very noisy in front of crossroads.
Commentaires de Gestion de l’hôtel
11 mars 2024 par AP, Guest Services, Gestion de l’hôtel
Dear Sylvie,Thank you for taking time to share your feedback with us. We're thrilled to hear that you enjoyed excellent service and found our location convenient. Our team works hard to provide exceptional service, and it's always rewarding to hear when we succeed. Thank you for choosing Buena Vista Suites. We hope to welcome you back again soon for another wonderful stay!
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Correct
Commentaires de Gestion de l’hôtel
12 janv. 2024 par AP, Guest Services, Gestion de l’hôtel
Dear Lac,Thank you for taking the time to leave us a review. Based on your rating it seems that you had a wonderful stay. Thank you for choosing Buena Vista Suites and we hope to welcome you again soon.
par un voyageur
Publié le 4 janv. 2024 sur Expedia
perfect
Commentaires de Gestion de l’hôtel
12 janv. 2024 par AP, Guest Services, Gestion de l’hôtel
Dear Yves,Thank you for the 5-star review! We are absolutely thrilled you had a wonderful experience, and we are glad to have exceeded your expectations. Thank you for the positive feedback and we look forward to welcoming you back to Buena Vista Suites.
par un voyageur
Publié le 10 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2023 par Guest Services Team, Gestion de l’hôtel
Dear Valerie,Thank you for taking time to write a review. We are sorry to hear that we did not fully meet your expectations. What could we have done differently to make your stay more memorable? Please, at your earliest convenience, give us a call so we can discuss your concerns in further detail. We look forward to hearing from you!
par un voyageur
Publié le 18 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Guest Services Team, Gestion de l’hôtel
Dear Cyril,Thank you for taking the time to review your recent stay. We value and appreciate your feedback as it will help us continue to enhance our guest service. We hope to welcome you again to Buena Vista Suites in Orlando!
par un voyageur
Publié le 12 janv. 2023 sur Expedia
super bien
par un voyageur
Publié le 7 déc. 2022 sur Expedia
Due to FIFA cup, hundreds of young teenagers created loud noise in the hall , all day long and on occasions they monopolized the swimming a pool ans shout very loud and ignoring the quiet customers. Pool was also closed for maintenance or private parties on two occasions, in the morning. Breakfast room was totally inadequate for the number of customers who showed up all at the same time in AM! Not too many attractions in the neighborhoods! Did not enjoy my stay at this hotel.Think twice! Staff was friendly nonetheless.
Commentaires de Gestion de l’hôtel
9 déc. 2022 par Shae Gately , Gestion de l’hôtel
Thank you for taking the time to complete our survey, it is imperative we listen and learn from our guests, I do apologize for the inconveniences you faced during your stay including the noise levels in the hall and the overall crowded atmosphere. As for the breakfast room, I apologize once again and will inform our food and beverage team of our shortcoming.
par un voyageur
Publié le 2 mars 2022 sur Expedia
Un hôtel confortable et très bien situé par rapport à Disneyworld notamment. Les équipes et le personnel sont très aimables et très aidant. Le petit déjeuné est assez complet avec une grande variété de préparation d’œufs pour les amateurs…Le seul petit bémol est sur les chambres qui donnent sur la rue, souvent bruyante. Mais je recommande cet hôtel pour son très bon rapport qualité prix.
Commentaires de Gestion de l’hôtel
2 mars 2022 par Ivy B. Front Desk Manager, Gestion de l’hôtel
We certainly appreciate your comments of our property. I am delighted you benefited from our optimal location near Disney and attractions! I take pride in our team and all our efforts in providing excellent service, as well as a clean, inviting space for our guests.
