Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Shanice, Gestion de l’hôtel
Thank you for sharing your experience!We hope to welcome you back soon
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
16 juill. 2023 par Lisa Robinson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 30 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 janv. 2022 par Christina Elzie Front Office Supervisor, Gestion de l’hôtel
Dear Sylvie,
Thank you for taking time to rate your stay. We hope to see you again soon!
Best regards,
par un voyageur
Publié le 17 août 2024 sur Expedia
It was clean, safe, very nice!
Commentaires de Gestion de l’hôtel
19 août 2024 par Shanice, Gestion de l’hôtel
Thank you for sharing your experience! It is always a pleasure to receive positive feedback from our valued guests!We hope to welcome you back soon!
par un voyageur
Publié le 13 août 2024 sur Expedia
Customer service needs work
Commentaires de Gestion de l’hôtel
14 août 2024 par Shanice, Gestion de l’hôtel
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
par un voyageur
Publié le 11 août 2024 sur Expedia
Excellent place
Commentaires de Gestion de l’hôtel
12 août 2024 par Lisa Robinson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Lisa Robinson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Shanice, Gestion de l’hôtel
Thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
5 août 2024 par Lisa Robinson, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard and for that we sincerely apologize for the inconvenience you experienced. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Shanice, Gestion de l’hôtel
Thank you for sharing your experience! We hope to welcome you again soon!
