Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2020 sur Expedia
par un voyageur de Terrebonne, Québec, Canada
Publié le 11 févr. 2020 sur Expedia
Bien situé mais le personnel est désagréable. Les employés n'aimes pas leurs travail et t'ignore complètement. C'est la dernière fois pour nous et je ne recommande pas cette hotel
Commentaires de Gestion de l’hôtel
12 févr. 2020 par General Manager, Gestion de l’hôtel
While we are glad to hear that our location suited your travel needs, it is regrettable that the level of hospitality you encountered was not entirely to your satisfaction. Please know that we will investigate your claims as we do not overlook anything that does not represent the level of service we aim for.
We wish you safe travels along your way and hope that you will give us a second chance to offer the excellent stay you deserve.
par un voyageur
Publié le 10 janv. 2020 sur Expedia
Chambre confortable, mais ce n’était pas très bien insonorisé. Mon voisin de chambre a toussé toute la nuit! Je l’entendais très bien.
Commentaires de Gestion de l’hôtel
11 janv. 2020 par General Manager, Gestion de l’hôtel
It was a pleasure serving you at Champions World Resort. Despite some minor concerns, we are pleased to hear that we were able to provide you with a comfortable room. Thank you for sharing your experience. Should your travels bring you back to the area, we hope you choose us for your stay again.
par un voyageur
Publié le 8 déc. 2019 sur Expedia
Le terrain. Les piscines le personnel etait tous tted bien.
La chambre etait dalle au point que marcher nu pieds renda nos dessus de pieds noir. La chambre de bain a pas ete laver de la semaine
Commentaires de Gestion de l’hôtel
10 déc. 2019 par General Manager, Gestion de l’hôtel
Thank you for your recent feedback. We're very sorry for the cleanliness issues in your room and bathroom. Our front desk staff is always available to assist with anything less than perfect during your stay. We'll discuss your report with our team to ensure this does not happen again. Thanks again for your insightful comments, and please give us a second chance to deliver the fantastic experience you deserve.
par un voyageur
Publié le 11 nov. 2019 sur Expedia
par un voyageur
Publié le 10 août 2021 sur Expedia
Nice location. Small pool. Staff were friendly. There is a shuttle to Disneyworld, which was very convenient
par un voyageur
COVID guidelines not followed in lobby
Publié le 25 avr. 2021 sur HotelsCheck in took a really long time. There was a family of 5 sitting in the lobby al laughing, talking, playing without masks on the entire 30-40 mins I waited to get checked in. The front desk staff did nothing about it. The room was musty and dirty. I did not feel comfortable staying there. It was late coming back from Disney but I would never stay again.
par un voyageur
Publié le 8 avr. 2021 sur Expedia
We had paid in advance for breakfast but the restaurant and related facilities were closed when we checked in.
par un voyageur
This company is horrible
Publié le 7 avr. 2021 sur HotelsThe hotel closed unexpectedly which caused us to have to scramble to find a new hotel in 45 minutes because we were already on our trip.
par un voyageur
Publié le 7 avr. 2021 sur Hotels
