Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very dirty & not so cute
Publié le 2 mai 2024 sur HomeAwayThe pictures for this house are the reason we decided on it.
We got in early, couldn’t check in early, because there were people living in the house. We drove by to see it before getting the code, and people were loading up their belongings.
Once we got the code, it didn’t work. I had to reach out to the host to get the house reset.
The house was dirty, dishes had food left on them, there was an inappropriate picture of a woman left in the kids closet, and the home was musty.
The towels all need replaced. They are very old and worn out. They knew we had 7 people coming, and only had 2 pool towels. They did bring more the following day, so that was a plus.
The host responded until the end. I felt like we should receive a refund of some sort, especially for the cleaning fee we paid, because this house was nasty. But no response after requesting that refund.
I know the pictures make this house look cute for families with children. But the decals are coming off every wall in the bedrooms, and the house walls probably haven’t been cleaned or painted in years.
It just wasn’t a great stay in this home.
Commentaires de Gestion de l’hôtel
16 juin 2024 par VrboOwner, Gestion de l’hôtel
Extremely troubled character. The guest shows up at the house at noon and demands entry. while check in time is 4 pm . If a guest requires an early check in ask before and we can not grant it when we have back-to-back bookings as we need 6 hours between stays to clean the house. Also, the guest demanded refund because the dishes were left still wet in the dishwasher as the cleaner forgot to include drying cycle. We have a policy if you find something is not clean we send cleaners back. The guest never stated the house was dirty because if we went back to clean, we would not find anything. Its easier to ask for a cleaning fee back to help pay for their stay that they paid for with a lending company. Sorry we don't do that. The statement the house hasn't been painted or not cleaned in years is a retaliatory vicious comment for not refunding their cleaning fee which they are not entitled to. Again if there is a problem we send crews to fix it not refunding the rent. We do not pay guests to stay in our beautiful house it is the other way around. Try elsewhere.
par un voyageur
Kids loved the pool
Publié le 18 mars 2024 sur HomeAwayOverall a good stay. Pool was great. Place was clean. A bit dated but comfortable. Loved the family room couches. Property manager responded quickly to questions. The one thing I would change is that the only information in the house is posted warnings about ways you can lose your damage deposit. There is no information about nearby restaurants or hospitals, check-out info, advice about how to sort the recyclables, etc. This would have been useful and made us feel more welcome in the house.
par un voyageur
Very nice house and location
Publié le 18 févr. 2024 sur HomeAwayWe really enjoyed our time at the villa. The pool was so clean and we paid extra for the pool heat ( highly recommended) we stayed in the middle of February and even though some nights dipped below 55, that pool heater was working hard to keep the water at 86. The house is so lovely and spacious. It quickly feels more like home than a rental. Beds are firm but never felt bad after sleeping. Lots of places to store your items, luggage and so on. The washer and dryer are very nice and there is a new dishwasher too. The fridge is spacious and has a small door for drinks so you don’t have to open the whole thing. The location, is amazing. Just head north to 192 to hit up the shops, and to avoid I4 as much as possible. There is a publix right next to the resort. And a target like 6 minutes away or 10 if you hit the red lights. Magic kingdom strollers delivers to this address which is a major plus. The owner is amazing!!! I never had such a responsive owner ever!! They answer all our questions within minutes, even before our travels. 10 stars for sure!! We had a couple of normal travel hiccups and they solved them right away. I highly recommend this home for your stay!! There is a park within walking distance and a golf course. If you choose to walk to the shops be careful of the traffic, they will not stop for you. I really can’t say enough good things about this place. We will definitely check availability for this house on our next trip!!
Commentaires de Gestion de l’hôtel
5 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to write this review. I am glad you enjoyed your stay.
par un voyageur
Great place to stay while visiting Disney
Publié le 13 janv. 2024 sur HomeAwayGreat place to stay, nice, big and clean house! Pool was heated, clean and fun. The kids all loved the themed rooms. Master bedroom was huge. Kitchen had everything you need. Communication with Alex the host was simple and quick replys. Thanks Again!
Commentaires de Gestion de l’hôtel
14 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review our property. I am glad you enjoyed it. Hope to have you back as our guests again in the future
par un voyageur
Great vacation
Publié le 16 juill. 2023 sur HomeAwayThe kids loved all the different themes of the rooms and they loved the pool and pool table. We had a great time and would definitely stay here again.
par un voyageur
Family vacation
Publié le 1 mai 2023 sur HomeAwayThe house was very clean and kid friendly! Perfect for all ages and not too far from all the Orlando parks and activities!
par un voyageur
Lokovich Family
Publié le 8 avr. 2023 sur HomeAwayExcellent, clean, and just as described!
Commentaires de Gestion de l’hôtel
15 avr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for using our vacation house
par un voyageur
Fabulous stay
Publié le 25 mars 2023 sur HomeAwayOwner was swift to handle any issue and was easy to contact. Safe and quiet neighbourhood. Close to amenities and golf courses. Enjoyed the pool and comfy lounges. All appliances worked great.
Commentaires de Gestion de l’hôtel
28 mars 2023 par VrboOwner, Gestion de l’hôtel
Thank you for posting your comments.
par un voyageur
Great stay
Publié le 8 mars 2023 sur HomeAwayThe house is spacious and in a great location. We loved the pool. The decor is outdated but that didn’t really matter to us much. The kids loved the themed rooms. My only complaint is that there was not much to cook with. We ended up buying a pizza pan and pizza cutter and just left it at the property for the next people. There also could be more towels available but we did have 13 people so that probably didn’t help. Overall we loved it and had a great stay.
par un voyageur
Wonderful place
Publié le 10 janv. 2023 sur HomeAwayWe really enjoyed this property. It was perfect for our vacation. Highly recommend.
