Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
My time at this home was very great. This would be my second time at this home and my family and I will indeed continue to stay here.
Commentaires de Gestion de l’hôtel
22 août 2024 par Lisa, Gestion de l’hôtel
We are always happy to have you year after year. Thank you for choosing to stay with us. Hope to see you again next time too.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Limited parking
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Lisa, Gestion de l’hôtel
This is surprising to me that you would rate us a 1. Look at the other reviews. You were here for one night. You chose this location. You were informed almost a week before you arrive (included in your check in details) about the parking. This particular home you chose has space for two cars in the driveway. Does not allow overnight parking in the streets. The house is a beautiful home never have received any complaints. Next time you review someone's business please accurately do so. Rating a 1 because of parking is not fair. You chose the location also which I see you rated low as well. Also you have the check in procedure rated low and I do not understand why. we provided you the arrival information. You called me from the gate not sure how to operate it. Then you called me from the house not knowing how to operate the electronic door panel. I helped you personally get through the gate and house over the phone.
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2024 par Lisa, Gestion de l’hôtel
So happy to see you enjoyed your stay with us. Please come see us again.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
The pool was not heated. Then while we were staying there the fridge broke & we had to move properties. This caused a lot of stress and time spent away from my family while I had to deal with these issues! We had to change places we were staying. We were moved to a different location that was near a highway and extremly loud. We got very little rest and had to biy pur own toliet paper as they did not provide any extras.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Lisa, Gestion de l’hôtel
Pool heat is an added cost. In this case we are in the process of replacing the pool heater. The fridge stopped working while you were here and I personally moved all of your food to the new place while you were away. We provide only a starter pack of toilet paper. You must supply after that. These situations are not typical though, our other reviews reflect that. Thank you though for taking the time to review your stay.
par un voyageur
Publié le 15 oct. 2023 sur Hotels
It was good but they should not advertise on the listing that there is a yard,garden & plunge pool those 3 things did not exist. Also they always ask to keep the A/C 75 or above & that is not cool enough. We kept waking up because it was too hot to sleep. Also we’ve never been asked to start 2 loads of laundry before leaving. I don’t want to think about doing laundry before leaving the house as it’s stressful enough to make sure you have everything & done everything before leaving the house sometimes in the middle of the night to get to the airport & through security. I thought that’s why we’re charged a cleaning fee. I’ve never been asked to do laundry before leaving.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Lisa, Gestion de l’hôtel
We are happy to see that you enjoyed your stay with us. This is a private pool home, so it does have a pool. It also has a yard. We do ask that you start a load of laundry before you leave but it is NOT required. It just helps the cleaner to get the laundry done on time before the next guest arrival. We do hope you come back to see us again though. Thank you.
par un voyageur
Publié le 17 sept. 2023 sur Expedia
it was a great property to stay in!
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Lisa, Gestion de l’hôtel
Thank you for staying with us. Hope to have you back again.
par un voyageur
Publié le 3 sept. 2023 sur Expedia
We really enjoyed our stay, the house was fabulous.
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Lisa, Gestion de l’hôtel
We are so happy to hear you enjoyed your stay with us. We hope to have you back again. Thank you for leaving the home in excellent condition.
par un voyageur
Publié le 20 mai 2023 sur Expedia
We really enjoyed our stay in this home.
Commentaires de Gestion de l’hôtel
21 mai 2023 par Lisa, Gestion de l’hôtel
We are so happy that you enjoyed your stay with us. Please come see us again.
par un voyageur
Publié le 5 mai 2023 sur Expedia
The house was very clean and we are difficult to impress. The couches are older and worn, but I wouldn’t expect better in a rental. All rooms were very clean, of which is critical for us.
Commentaires de Gestion de l’hôtel
6 mai 2023 par Lisa, Gestion de l’hôtel
Thank you for taking the time to review our property. We are so glad you and your family enjoyed your stay with us. We would love to have you back.
par un voyageur
Publié le 23 avr. 2023
nice home, clean. only negative lack of cleaning supplies available and no toilet paper. If you want guests to start laundry then you should provide soap for that.
Commentaires de Gestion de l’hôtel
24 avr. 2023 par Lisa, Gestion de l’hôtel
We are so happy that you enjoyed your stay with us. We do supply only a starter pack of supplies which included one roll of toilet paper per bathroom, mini bar soaps in the bathrooms, paper towels, dishwasher tabs, and trash bags. We do ask that you start the laundry IF you have the time. We will look into getting a starter supply of laundry soap too. Thank you for the feedback.
