Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,9 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2022 sur Hotels
par ARNAUD de rambouillet
une horreur
Publié le 14 mars 2016 sur HotelsA éviter ! hyper sale; moche; lugubre et sentant mauvais. J'avais pris 2 chambres dont une pour mes enfants qui en gardent un souvenir horrible.
Pas cher il est vrai mais absolument pas au niveau d'un entrée de gamme quelconque.
Nous sommes évidemment partis sans passer par le petit déjeuner
Commentaires de Gestion de l’hôtel
21 mai 2016 par Front Desk Manager, Gestion de l’hôtel
Je vous remercie pour votre commentaire. Toute préoccupation que vous avez eu pendant votre séjour, vous pourriez avoir porté à notre attention. Nous essayons de notre mieux pour fournir nos clients avec un environnement propre et sécuritaire. Nous fournissons également, fondée sur les exigences Wyndham le meilleur petit déjeuner de qualité pour nos clients. Encore une fois, je vous remercie pour votre commentaire.
par Jean-Pierre de COWANSVILLE
Des épais
Publié le 3 janv. 2015 sur HotelsDes épais
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I’m very sorry to hear that your experience with us did not meet your expectations. We take feedback seriously and would like to understand more about the issues you encountered. Please reach out to us directly so we can address your concerns and work towards improving our service. Your comfort and satisfaction are our top priorities, and we appreciate your input.Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Cynthia, Gestion de l’hôtel
We are sorry you were not happy with our hotel. However you did use the room and so we were only to able refund you for one night.
par un voyageur
Terrible
Publié le 15 sept. 2024 sur HotelsThe room stank and all surfaces including the floor were sticky. I checked out an hour after I arrived
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re very sorry to hear about your experience. It’s unacceptable that your room was not up to our cleanliness standards, and we apologize for the discomfort caused. We will address these issues immediately to ensure this does not happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a much better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Although my room was clean This motel is clearly in a state of decline. The shower handle fell off and was faulty. The room door did not close without being shoved.
The complimentary breakfast was so sad that I couldn’t eat there the second morning. A few cellophane wrapped donuts and stale bagels. At 8:00 AM, there only a half cup of coffee remaining.
The toaster was broken and only burned the bagel on one side.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re glad to hear your room was clean but are disappointed to learn about the issues with the shower handle, room door, and breakfast. We apologize for the inconvenience and are addressing these concerns to improve our facilities and service. Your comments are valuable, and we appreciate you bringing them to our attention. We hope to have the chance to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and for taking the time to rate your stay. We appreciate your comments and are glad to hear you had some positive aspects to your visit. However, we are committed to improving any areas where we fell short. If you have specific details or suggestions, please let us know so we can enhance our service. We hope to offer you a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re very sorry to hear that your stay did not meet your expectations. Your experience is not reflective of our standards, and we apologize for the issues you encountered. Please know that we are addressing these concerns to prevent future occurrences. Your feedback is important to us, and we hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Great stay as always!! Thanks
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review and perfect score! We are delighted to hear that you had another great stay with us. Your continued trust and appreciation mean the world to us, and we're always happy to make your experience a pleasant one. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
