Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2022 sur Hotels
Sale pas de serviettes pas de savon pas d’eau chaude
Commentaires de Gestion de l’hôtel
15 mars 2022 par Manager, Gestion de l’hôtel
Hello Philippe,
Thank you for your valuable opinion regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
par un voyageur
Publié le 27 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2022 par Front Desk., Gestion de l’hôtel
Hello Steve,
we do not have kitchen and/or cooking facilities in our rooms. Also, the door lock you show in the picture belongs to a different hotel.
Please double check your receipt, and contact the hotel you have stayed.
thanks
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you enjoyed our great location. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Joseph, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any specific concerns you may have so we can address them accordingly.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
The refrigerator was full of old food from a previous Guest.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ernell, We are sorry to hear about your experience. We encourage guests to report such issues during their stay for immediate resolution. Your feedback is valuable in helping us improve our services and we will address this with our housekeeping team.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Terrible
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience was not satisfactory. We would appreciate any specific feedback you could share so we can improve our services. Thank you for your input.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We appreciate your rating and would love to know how we can improve your experience for a higher score in the future. Your insights are valuable to us!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We reserved for two nights, but we only stayed one becase in the room there were a lot of cockroaches. The Uber Driver told us the area was unsafe.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for your experience and the issues you encountered during your stay. Cleanliness and safety are our top priorities, and we take your feedback seriously. Thank you for bringing this to our attention, and we will work diligently to address these concerns. We hope you give us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Very run down, dirty, AC was draining into the bedroom, tons of dirty mattresses stacked up in the hallway, rust on pretty much every that was metal, even the fridge but the worse was the German roaches everywhere. Don't care how convenient it is I'll never, ever stay there again. Delete it from Expedia, doesn't look good on you guys.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're truly sorry to hear about your experience and the issues you encountered during your stay. Cleanliness and maintenance are essential to us, and your feedback is invaluable. We will address these concerns immediately to ensure a better experience for future guests. Thank you for sharing your thoughts, and we sincerely apologize for falling short of your expectations.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The location close to downtow
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location near downtown. We hope to see you again soon!Sincerely, Hotel Manager
