Note fondée sur 1 053 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Hôtel vraiment proche de Disney Springs. Odeur très acide en rentrant dans la chambre. Les parties communes ne sont pas en très bon état. Je ne trouve pas que l’hôtel est à la hauteur des étoiles. Bon prix pour le secteur. Je choisirai très certainement mieux pour quelques dizaine d’euros de plus.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Jean, Thank you for taking the time to leave your valuable feedback for us. We apologize for not meeting all of your expectations with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your comments with the appropriate individuals as we plan for the future. On a positive note, we are happy you liked our convenient location only minutes away from Walt Disney World and Disney Springs. We hope you will consider us again the next time you are in the area.Sincerely, Will White General Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
Perfect good services
Commentaires de Gestion de l’hôtel
18 juin 2024 par General Manager, Gestion de l’hôtel
Dear Olivier,We greatly appreciate your review of Delta Orlando Lake Buena Vista.We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your compliments. We look forward to welcoming you back!Sincerely,Will WhiteGeneral Manager
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Le transport pour les parcs est loin d'être optimale. Le transport début 50-90 minutes après ouverture des parcs de Disney.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Jonathan. Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with our transportation services. Ensuring convenient access to the parks is important to us, and we regret not meeting your expectations. Your comments are invaluable, and we will address them appropriately as we continuously strive to enhance the guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back, providing a more seamless visit in the future.Sincerely, Will White, General Manager
par un voyageur
Publié le 21 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Patrick, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager
par un voyageur
Publié le 6 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Jean-Philippe, We are pleased to receive your generous rating for Delta Orlando Lake Buena Vista. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Will White,General Manager
par un voyageur
Publié le 30 mars 2024 sur Expedia
Excellent service
Commentaires de Gestion de l’hôtel
31 mars 2024 par General Manager, Gestion de l’hôtel
Dear Alain, Thank you for choosing Delta Orlando Lake Buena Vista and for sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. Your satisfaction is our top priority, and we look forward to welcoming you back the next time you are in the area.Sincerely, Will White, General Manager
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par General Manager, Gestion de l’hôtel
Dear Benoit, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager
par un voyageur
Publié le 15 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 nov. 2023 par General Manager, Gestion de l’hôtel
Dear Michel, Thank you for choosing Delta Orlando Lake Buena Vista and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. Having you as our guest was a pleasure, and we look forward to welcoming you back soon again.Sincerely, Will White General Manager
par un voyageur
Publié le 9 nov. 2023 sur Expedia
Good service, good bed also but the bathroom was not clean enough and the carpets needed to vacuum in the corridors
Commentaires de Gestion de l’hôtel
11 nov. 2023 par General Manager, Gestion de l’hôtel
Dear Nathalie, Thank you for the wonderful feedback about our hotel. We are delighted to know how much you loved our thoughtful service and our comfortable beds. However, we are sorry for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. This has been addressed, and we are very grateful for your patience. We appreciate your business and hope you will choose Delta Orlando Lake Buena Vista on your next visit.Sincerely, Will White General Manager
par un voyageur
Parfait pour une nuit
Publié le 2 oct. 2023 sur HotelsParfait pour une nuit en arrivant de l'avion à Orlando juste avant de commencer un séjour à Disney World (ou à la fin d'un séjour à Disney World avant de reprendre l'avion). Dommage qu'il n'y ait pas de navettes gratuites pour l'aéroport et Disney Springs. Mais la rapport qualité-prix est imbattable, le personnel très sympathique et l'hotel neuf et bien entretenu.
Commentaires de Gestion de l’hôtel
3 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Josephine, Thank you for sharing your experience regarding your recent stay at Delta Orlando Lake Buena Vista. We are thrilled to hear that you enjoyed our modern decor and service from our courteous associates. We appreciate your valuable feedback and look forward to welcoming you for another memorable visit.Sincerely, Will White General Manager
